Hello Tim:

On Jul 24, 2011, at 4:44 PM, Tim Kilburn wrote:

> Dan,
> 
> Before doing a clean install of the entire OS, I would look at the apps that 
> are causing you problems.
> 
> I'm running iTunes 10.4 on two different machines with well over 6000 items 
> in the Library and have no issues other than needing to use VO keys or Quick 
> Nav more than I'm used to.  So, I not convinced that the issue is 10.4.  On a 
> rare occasion, iTunes was being sluggish, I simply Quit it, waited a bit then 
> opened it again and everything was back to normal.  I didn't totally figure 
> out the reason why but it seems to be linked to my impatience.  That is, if I 
> start pressing VO key combinations to quickly almost confusing iTunes or VO, 
> then it misbehaves.  Come to think of it, that is the sort of thing that 
> caused Safari to act stupid as well, I start doing VO things before the page 
> is fully built or doing too many combinations in succession as I rush through 
> things.
> 
> Tim, yes, sometimes, this is the case for me as well, however, not so now!  I 
> am moving the down arrow key quite slowly and the busy messages come up about 
> every 3 or 4 songs, and, as I said, it also is quite sluggish.  Moving 
> through the song list at this pace is just totally unacceptable.


> 1.  Questions:
> 
>       • Are you running iTunes 10.3 or 10.4 now?
>       • I'm guessing that you lost all playlists upon re-importing your media 
> or did you do something else to create the new Library?
> 
> I am running 10.3, even after importing all my music back in, it still won't 
> let me update to 10.4.  It does the download and starts the installation, 
> then, when it is almost finished it give me a generic message about not being 
> able to install iTunes 10.4, it just says an unexpected error has occurred.  
> this leads me to believe something is quite corrupted.

yes, I did loose all my play lists, but, I can recreate them when time allows, 
that's not a big deal to me.


> 2.  When starting up iTunes, hold down the Option key.  This will bring up a 
> dialog asking you to choose an iTunes Library or Create a new one.  Create a 
> new one, import your media and see how the new one behaves.  This allows you 
> to keep all playlists and such in the older one so that you can export then 
> import them into the new one.  the playlists are simply text files, not the 
> actual media therefore there's no duplication.
> 
> If I attempt holding down the option key along with command-O to open, it 
> simply does nothing.  is there another way to accomplish this?  


> 3.  Update it to 10.4, if you haven't already, as it is the version most 
> optimized for Lion.
> 
> I can't seem to do that right now, see above.


> 4.  With Safari, are you using Quick Nav or regular VO navigation, Group or 
> DOM navigation?
> 
> i use quicknav most of the time, but, I did try the regular cursor as well, 
> the results were the same.  I always use DOM, never messed with group at all. 
>  Some of the sites are just fine, here is 1 of the worst ones:
http://www.pcmag.com/article2/0,2817,2388836,00.asp
Try reading the entire review, the reading mode is weird, but, I don't expect 
that to work on every site.  However, even using VO-A to read is annoying, it 
keeps stopping.  So, I can scroll through with left and right arrow, but, I get 
busy messages some of the time and have to wait before moving to the next block 
of text.  This is a site I used all the time before and never had this kind of 
weird stuff.

Note: when trying to use item chooser on that site, well VO just restarts 
itself.  the longer I think about this, the more I think I have a somewhat 
corrupted installation.


> 5.  Do you have an example of the site so I can try to see if it reacts the 
> same to me?
> See above.

thanks for responding.  If you think we're getting off topic email me 
privately, thanks.


> Later…
> 
> On 2011-07-24, at 2:32 PM, Dan Roy wrote:
> 
>> I am not sure whether these issues are related to Lion or the upgrades of 
>> Safari and iTunes.
>> 
>> First, before upgrading to Lion, I wanted to make sure that I had the latest 
>> updates. So, when I checked, I went ahead and installed both Safari 5.1 and 
>> iTunes 10.4.
>> 
>> After completing the Lion update, I-Tunes had been rolled back to 10.3.  I 
>> assume this is because of the update for I-Tunes being released after Lion.  
>> Anyway, because of this, I had a problem with my iTunes library, it was 
>> created for 10.4 and not compatible with 10.3.  The update to 10.4 wouldn't 
>> work for me.  So, I deleted the existing library and recreated it by 
>> importing all my music and other stuff back in to iTunes.
>> 
>> Since then, I have read about the problems with iTunes 10.4 so have avoided 
>> the upgrade.
>> 
>> Now, finally, to my problems.
>> 
>> I-tunes is extremely sluggish when moving through my list of songs.  
>> Periodically it will say busy busy and I will have to wait some seconds 
>> before continuing to move through the list.  This is a complaint I read 
>> about on this list, but, that was with 10.4, or, at least, I thought it was.
>> 
>> The other problem is that on some sites, I am getting safari busy messages 
>> all the time while trying to scroll through an article.  This is totally 
>> inconsistent and I can't figure it out.
>> 
>> yes, I have already taken the suggestion of turning off the monitoring of 
>> live areas, this appears to have made absolutely no difference whatsoever.
>> 
>> I have also tried webkit with the latest nightly build and it has made no 
>> difference at all.
>> 
>> I am wondering now if, because of the upgrade first and then downgrade to 
>> iTunes, if something is corrupt.  I have, as I said before, already 
>> completely removed and imported all my music and other stuff in iTunes.
>> 
>> So, I am thinking now that I will have to do an install from scratch.  
>> However, I am trying to avoid this if possible.
>> 
>> Everything else, as far as I know, is working just fine.
>> 
>> If anyone has any ideas at all, I would definitely appreciate them.
>> 
>> Thanks so much.
>> 
>> 
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> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
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