Hello Kevin,

You Wrote, in part:
Since OS X Lion was made available, I've seen lots of blind VoiceOver users
say things such as: "I hope Apple will fix this", "I wish Apple will fix
that", and "I know Apple will fix this".

Sorry to burst people's bubbles, but Apple are not mind readers, they don't
know all these issues discussed, and are not all magical.  Apple has lots of
hardware, software, and lots of things that they are always working on, new
things, fixing bugs, and they are not all focused on accessibility.

Why not help out Apple accessibility, who are very understanding, commited,
appreciate feedback, and will do their best to address the feedback, as long
as it was provided to begin with.

The best way to let Apple accessibility know of these issues is their very
easy to memorize and use E-mail address:
[email protected]
or, there's the option to use AppleCare.

In either case, the more information that is provided, the better."

Kevin,

While I appreciate the positive conclusion to your post, please do not
editorialize the tone of other list members.

Everyone is free to post their personal experience about apple-related
products to this list.

If you would like to suggest that list members send feedback to Apple
accessibility, then a simple post containing a polite sentence or two
followed by an email address would suffice.  

Kevin, I post this reply, on-list not to embarrass you, for I and others
realize that you only wish to help us, but to discourage others from drawing
list conclusions.  

Thank you for your contribution to the list and I hope this finds you happy,
safe, and well.

Most Sincerely,

Mark


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Kevin Chao
Sent: Sunday, July 31, 2011 3:00 PM
To: macvisionaries
Subject: Hopeing and Wishing Apple will Fix OS X Lion VoiceOver

Since OS X Lion was made available, I've seen lots of blind VoiceOver
users say things such as: "I hope Apple will fix this", "I wish Apple
will fix that", and "I know Apple will fix this".

Sorry to burst people's bubbles, but Apple are not mind readers, they
don't know all these issues discussed, and are not all magical.  Apple
has lots of hardware, software, and lots of things that they are
always working on, new things, fixing bugs, and they are not all
focused on accessibility.

Why not help out Apple accessibility, who are very understanding,
commited, appreciate feedback, and will do their best to address the
feedback, as long as it was provided to begin with.

The best way to let Apple accessibility know of these issues is their
very easy to memorize and use E-mail address:
[email protected]
or, there's the option to use AppleCare.

In either case, the more information that is provided, the better.

Please let Apple accessibility know the following:
Application (If not default, any custom preferences/settings):
Summary:
Steps to Reproduce
Expected:
Actual:
Regression (Is this bug or new to Lion, IE: were things working as
expected in OS X 10.6.8):
Notes:

Please, with your help, Apple accessibility has the opportunity to
make OS X Lion VoiceOver 4 a lot better. Now, please go out and
provide the great, detailed, and constructive feedback.

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