Brandon, 

You Wrote:
"My fiancé is having a problem where her iPhone is not locking while she is
on the phone. So, she ends up accidentally pressing buttons and such while
she is talking, and it is quite annoying both for her and the people with
whom she is talking."

Brandon, I suggest the following:  

1.
Make sure the two devices have the exact same firmware build.  

2.
Confirm that they are not jail broken.

3.
Confirm that they are using the same wireless provider. 

4.
Remove any third-party case from her phone.

5.
Make a call from her phone, yourself, and confirm the problem.  Conversely,
let her use your phone and see if she has the same problem.

Mark







-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Brandon Olivares
Sent: Tuesday, August 02, 2011 8:29 PM
To: “Mac Visionaries“
Subject: iPhone not locking when on call

Hello,

My fiancé is having a problem where her iPhone is not locking while she is
on the phone. So, she ends up accidentally pressing buttons and such while
she is talking, and it is quite annoying both for her and the people with
whom she is talking.

I've looked through the settings, but can't find anything. Mine is not
having this problem, so I have no idea. Does anyone know why this might be
happening and how to fix it?

Thanks,
Brandon

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