Hello Nancy, It sounds as though they are trying to display the PDF in a plug-in that has accessibility issues, or perhaps they're using Adobe reader with flash. Can you disable your plugi-ns and try just downloading the newsletter instead? To disable your Safari plug-ins, bring up your preferences with Command-Comma. Interact with the toolbar, then navigate to the "Security" button and press it. On the security pane there should be a check box for "Enable plug-ins" that you can temporarily uncheck. Close your preferences window with Command-W and try downloading the PDF document instead. You should be able to use the contextual menu (VO-Shift-M) on the link to find a download option. Then display with Preview or Skim instead. You can enable your plug-ins again from the Safari preferences menu after you're done.
HTH. Cheers, Esther On Jun 20, 2012, at 7:47 AM, Dr. Nancy Badger Ph.D. wrote: > Hi everyone, > Our campus has put out a new newsletter that I am trying to access. When I > go to the site directly from the email, a window comes up and VO says > "processing plug in." Then it just sits there and does nothing. It will sit > there for quite some time. I can't move around or interact with VO. Does > anyone know what is going on? The link for the newsletter suggests that it > is a PDF. > Thanks in advance for any help. > Nancy > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.