Hopefully it makes a difference.  Let me know how it goes.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On 2012-07-30, at 7:18 PM, "Laura ann Grymes, LMT" 
<[email protected]> wrote:

> Hi Tim,
> I  already have a password set up and the wpa2 was already set as well
> changed  from automatic and moved the phone base station as far away as I 
> could.
> since phone is on Cable its just moved a few feet but not together any longer 
> on same desk space.
> 
> no setting for interference on my TC.
> 
> Thank you so so much for willingness to help and trouble shoot.
> 
> Laura Ann
>  
> On Jul 30, 2012, at 2:57 PM, Tim Kilburn wrote:
> 
>> Hi,
>> 
>> A few things that you can try on your TC.  the first generation one, I 
>> believe, does not have Dual Bandwidth capabilities so we'll work around that.
>> 
>> • Go to the Finder.
>> • Press cmd-shift-u to open the Utilities folder.
>> • Open Airport Utility.
>> • Select your TC from the Network Group.
>> • Press the Edit button.
>> • Enter your TC password, hopefully you have one set.
>> 
>> Now that you're in the configuration for the Time Capsule, let's do a few 
>> tweaks.
>> 
>> 1.  In the Wireless pane.
>> 
>> • Make sure you have some sort of security set, preferably WPA or WPA2.  
>> This will ensure that no-one else is borrowing bandwidth from you and 
>> slowing down your connection.
>> • In the Wireless Options button, if the channel is set to Automatic, to 8 
>> or 9.
>> • I'm pretty sure that in that version of the TC, there is an option to help 
>> with interference.  If your BaseStation is anywhere near a wireless phone 
>> basestation, it can sometimes cause interference and slow down your 
>> connection.  Check that option if you can locate it.  Otherwise, if 
>> possible,, it is desirable to move the basestations away from each other.
>> 
>> If there were any errors announced when you started up Airport Utility, let 
>> me know and I'll assist in fixing them for you.
>> 
>> HTH.
>> 
>> Later..
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On 2012-07-29, at 4:51 PM, "Laura ann Grymes, LMT" 
>> <[email protected]> wrote:
>> 
>>> Hi Tim,
>>> Its 144 mg/s
>>> Internet connection I have a first gen time capsule that was given to me.
>>> It was new out of the box November of last year.
>>> 
>>> I Have cable internet through suddenlink.
>>> I am still able to use just sometimes have to close then reopen or just wait
>>> 
>>> Its not consistent when it does the busy busy.
>>> 
>>> Thank you!
>>> 
>>> Laura Ann
>>> 
>>> On Jul 29, 2012, at 10:47 AM, Tim Kilburn wrote:
>>> 
>>>> Hi,
>>>> 
>>>> I'm wondering if there's something with your wireless router or Internet 
>>>> connection.  It seems like you're having problems with the apps that 
>>>> connect to the Internet.
>>>> 
>>>> • What kind of wireless router do you have?
>>>> • Who is your Internet provider?
>>>> 
>>>> Try the following:
>>>> 
>>>> • Go to the Finder.
>>>> • Press cmd-shift-u to go to the Utilities folder.
>>>> • Open Network Utility.
>>>> • Press the Info tab.
>>>> • Navigate right and select WIFI EN1 from the Interface pop-up.
>>>> • Navigate and find the item that tells you your connection speed.
>>>> • Let me know that speed.
>>>> 
>>>> This only tells you the internal connection speed and actually doesn't 
>>>> give you the connection speed to the Internet but is a good indication of 
>>>> a few things.
>>>> 
>>>> Later...
>>>> 
>>>> Tim Kilburn
>>> 
>>> 
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