What specific version do you have? Maybe they are already updated? I would do all your existing updates to make sure it's not rolled into one of them.

CB

On 8/13/12 3:07 PM, Gavin Grundlingh wrote:
I really hope that the mirging of Software Update and the app store isn't the sole cause of the problem. Thanks for the info, Rodney. I'm going to try running Software Update again now and see what happens.

OK, still no luck. Under the software updates section, all I have are 12 updates to installed premium voices, and an update to iMovie. I'm stumped.

Regards,

Gavin Grundlingh
Phone: +27 (0) 83 713-6191
Secondary Phone: +27 (0) 79 157-2466
Fax: +27 (0) 86 617-5792
Email: [email protected] <mailto:[email protected]>
Secondary Email: [email protected] <mailto:[email protected]>
Skype: Batworx
Facebook: http://www.facebook.com/batworx
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On 13 Aug 2012, at 8:41 PM, Rodney Haynie <[email protected] <mailto:[email protected]>> wrote:

So sorry, I misunderstood. I don't have much else to offer, but
results from a bit of research...

Ok, Chris just answered, but since I wrote this up, I'll post anyway? :)

I found a post that said...
"Updates for the iWork apps installed from the retail disk or licensed
from the trial will come through Software Update, not the Mac App
Store."
https://discussions.apple.com/thread/4020638?start=0&tstart=0

You said you were running Mountain Lion right?
I wonder since they merged the Software Updates and the Mac App Store,
is this why you are having this problem?
I don't have iWork since I am holding my breath for a new version,
that could be more accessible. Have to admit though, I am starting to
turn blue. ;)

Good luck.
-Rodney


On 8/13/12, Chris Blouch <[email protected]> wrote:
Those should get updated through doing Software Update under the Apple
menu. If they ever get a new version out that you care to purchase
through the App store then updates will fall from that umbrella. Either
way you should be covered.

CB

On 8/13/12 2:05 PM, Gavin Grundlingh wrote:
Hi Rodney,

I haven't been able to update the apps at all, because, as I say, they
aren't at all associated with my Apple ID. I'm still on Pages 4.0,
Keynote 5.0 and Numbers 2.0.

On 13 Aug 2012, at 8:01 PM, Rodney Haynie <[email protected]
<mailto:[email protected]>> wrote:

Did you try to sign out of the current Apple ID, and sign in with the
same Apple ID you used when purchasing the apps/updates the first
time around on your old install?

In the App Store, you can go to the Store menu, click on Sign out.
Then go back to the same menu and you will now have a Sign In menu
option. Select it, and a dialog will come up allowing you to enter a
different Apple ID.

Hope that helps.
-Rodney

On Aug 13, 2012, at 1:43 PM, Gavin Grundlingh <[email protected]
<mailto:[email protected]>> wrote:

Hi all,

I'm having a bit of a problem with my iWork apps that I'm hoping I
can solve without having to spend extra cash. This morning, I did a
clean install of Mountain Lion. I didn't buy my iWork apps from the
Mac app store because I already have the complete iWork installer.
The problem with this is that, because the apps aren't associated
with my Apple ID, Software Update doesn't appear to recognize that I
have the apps installed, and I'd like to get the latest versions of
them. So my question is, will I be able to update my iWork apps
without having to actually buy them from the app store again? I want
to be able to take advantage of all the new and improved features.

Regards,

Gavin Grundlingh
Phone: +27 (0) 83 713-6191
Secondary Phone: +27 (0) 79 157-2466
Fax: +27 (0) 86 617-5792
Email: [email protected] <mailto:[email protected]>
Secondary Email: [email protected]
<mailto:[email protected]>
Skype: Batworx
Facebook: http://www.facebook.com/batworx
Twitter: http://twitter.com/baworx


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