Let me know if you all need that audio demonstration still. I'm not about! to reset my IPhone to demonstration this, but I'd be happy to do it with the IPod, seeing I mainly only use that thing as a testing device for things like this anyway.

Chris.

----- Original Message ----- From: "Chris Bruinenberg" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 02, 2012 6:39 PM
Subject: Re: iPad


Hi Chris.
I know, it works. I tried my brothers iPhone 4s and it does not turn voiceover on.
Your correct with everything you said and it all makes perfect sense.

Thanks.
Chris Bruinenberg

[email protected]



On Oct 2, 2012, at 3:23 PM, "Christopher-Mark Gilland" <[email protected]> wrote:

Gigi, you're still not understanding though what we're trying to explain. This explains why it didn't work.

The tripple click of the home key won't work unless several conditions have been met.

1. The user gets the IPhone out of the box for the first time, powers it on for the very first time, and as soon as the first initial screen to set up the device comes up, they then press the home key 3 times quickly in a row.

2. The user must go into settings, accessibility, tripple click home, and set it to toggle voiceover.

Here's the thing though that you need to understand. The tripple clicking of the home key, to toggle it on/off as you all were testing, and trying to do, will, not, work, unless you either manually set it to do so through settings, or unless you mash the home key the 3 times quickly after very very first turnhing on the phone. I don't mean, turn on the phone after it already has been before, then immediately press home 3 times. That won't necessarily work. You literally have to do it initially the very very very first time ever that the device is powered on or is reset to factory default settings with all data being wiped.

I guarantee, if you was to buy an I O S device from Apple, take it out of the box, put the sim card in, if there need to be one depending on the network it's being used with, then hold the sleep/power button on the top right of the device, power it on, then as soon for the first time as it ever gets power, and comes on, as soon as you see the screen that says welcome, and you then immediately press the home key, the round concaved key at the front bottom center just below the screen 3 times quickly as a tripple click, Voiceover would then start talking. It would be a bit quiet, and you may have to turn it up, but ultimately, it should turn on.

The reason it wasn't working when you all did it, is because someone had already gotten through those welcome screens. They'd already selected their language, time zone, etc etc and initially set up the device. Once they've done this, if they didn't turn Voiceover on at that time with the tripple click, as they were setting it up, then it won't work unless you manually go in and turn that setting on. If you do it during the initial setup screen, it will turn Voiceover on, plus will set it so that from that point forward, no matter what, hitting the home key 3 quick times will toggle Voiceover on/off.

I have an old IPod, which is pretty much identical to an IPhone only without the hardware gut of the phone, but same exact system/OS. It's still I O S. If this doesn't make sense, I'll try making an audio recording with it after restoring it to factory default and show you what I mean.

Chris.

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