Hi, all, I've resolved my problem. I went to the ~/library/caches/helpd folder and deleted it. Then, instead of simply logging out and back in as I'd done before, I restarted my computer. That seems to have done the trick. So if you have a persistent no-go from help, give this a try.
htH, Teresa On Oct 27, 2012, at 11:16 AM, Teresa Cochran <[email protected]> wrote: > I'm still having this problem. I can get to the help topics through the Apple > website, but not from help itself.. I googled this and found some > instructions for deleting the help cache from my library. I did this, emptied > the trash, logged back in, and no go. Any other ideas? > > Thanks, > Teresa > > On Oct 26, 2012, at 10:00 PM, Teresa Cochran <[email protected]> > wrote: > >> Thanks, Harry and Max. Yes, I checked each time I got the error message and >> I was indeed connected to the internet. I'll assume the servers were busy. >> I'm sure that's a strong possibility. >> >> Thanks, >> Teresa >> >> On Oct 26, 2012, at 1:17 PM, Agent086b <[email protected]> wrote: >> >>> I have seen this quite often. Mostly if I close the help window and try >>> again it usually works I assumed there site must be busy.. >>> Max. >>> On 27/10/2012, at 5:49 AM, Teresa Cochran <[email protected]> >>> wrote: >>> >>>> Hi, all, >>>> >>>> I'm using ML , and I've looked up two topics in Help today. Both times, >>>> I've gotten this message: "this help topic is currently unavailable. If >>>> you're connected to the Internet, try again later." >>>> >>>> Anyone else got this message recently? Just for the record, I was looking >>>> up "mouse keys" and "accessibility options". >>>> >>>> Thanks, >>>> Teresa >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
