No, I had the same problem and wrote them about it too and they told me the
same thing. I ended up uninstalling Ella but I bought Will since I already have
a lot of the English U.S. and English British voices and Spanish voices and
know that I like them. Their customer service is usally very helpful.
--
Cheryl
May the words of my mouth
and the meditation of my heart
be acceptable to You, Lord,
my rock and my Redeemer.
(Psalm 19:14 HCSB)
On Nov 7, 2012, at 9:44 AM, Maria & Joe Chapman <bubbygirl1...@gmail.com> wrote:
> HI. oh cool. I thought i was the only one having this problem.
>
> So, I'm not the only one, at least they are looking in to it.
>
> I wonder if we'll be able to get another trial of the voices we activated for
> a trial?
>
>
> God Bless! Maria from australia
> Newbie mac user.
> bubbygirl1...@gmail.com
> will get you fb as well as email & iMessage.
> skype same as email,without the gmail part. twitter bubbygirl
>
>
>
>
>
>
>
>
>
> On 07/11/2012, at 5:48 AM, Shawn Krasniuk <bigbigshawn....@gmail.com> wrote:
>
>> Hello everyone. As promised, here is what Assistiveware says about the issue
>> we're experiencing.
>>
>>
>>
>>
>> From:
>> AssistiveWare (Martijn)
>> To:
>> bigbigshawn....@gmail.com
>> Subject:
>> AW {37345} RE: New Voices Giving Me Demo Messages
>> ## Reply ABOVE THIS LINE to add a note to this request ##
>> Request update View the complete request
>> Dear Shawn,
>>
>> We're investigating the problem at the moment. The cause may be in the
>> internet connection. Since the hurricane the connection to eastern US is not
>> that good. Infovox iVox has a one minute time-out on contacting the server
>> for demo purposes. This may be too fast at the moment.
>>
>> I would like to ask you some additional questions. If you could take the
>> time to answer them this would be great.
>>
>> - Did you upgrade from Infovox iVox version 3.0, or was Infovox iVox 3.1 a
>> new installation of your computer.
>>
>> - Did you stop and restart the application that says "this is an evaluation
>> version"? This might be Voice Over.
>>
>> - Did you restart the computer, and if so, does the problem persist after
>> the restart?
>>
>> With kind regards,
>>
>> Martijn
>>
>> Check your request online:
>> https://support.assistiveware.com/index.php?pg=request.check&id=37345woczpi&id=37345woczpi
>> Request access key: 37345woczpi
>>
>>
>> Shawn
>> Sent from my white Mac Book
>>
>>
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>
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