Chris,

First, your regular volume commands of F11/F12 are not usable in Recovery mode 
or in ASR kinds of partitions.  That's normal behaviour.  Two ways to get 
around this is to either press VO-cmd-right arro until you hear VO say 
"volume", then press VO-cmd-up arrow to raise the volume.  Alternatively, you 
can reset the PRAM which will put the volume back to a default level which is 
likely at a more ear friendly level.  What probably happened is that her 
computer volume was set really low when you restarted and entered the Recovery 
partition so that's the level you get.

Hope this makes sense.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On 2013-05-01, at 10:36 AM, Chris Gilland <[email protected]> wrote:

> I have a client who has brought me her 2009 white 13 inch macbook as she 
> needed a recovery done of Mountain Lion and needed her drive wiped.  I'm not 
> gonna go into the specifics, but her hard disk was pretty bad off, let's just 
> put it that way.  Anyway, I've managed to get into the recovery, and with her 
> help, we got the installation started, but here is my questino. The startup 
> chime, as well as Voiceover with the Fred voices in the recovery is 
> profoundly! quiet!  I can't hit F12 nor fn+F12 to bring it up any. Before you 
> all say it's gonna be way quieter than it is when you're actually booted into 
> the OS... I completely realize that, remember, I do this stuff for a living, 
> but when I say quiet, I mean quiet!  this sucker's barely! and I mean, 
> barely! audible!  Putting my ear literally touching the plastic casing of the 
> system doesn't even make it
> intelligible.  What in the heck could be causing this.  She's paying me 
> hourly to do this, and have left the system in my care while running some 
> arrends.  I'm just wonderring if there is anything maybe I coudl check that 
> could be going wrong.
> 
> 
> 
> Chris.
> 
> 
> 
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