Chris, Just out of pure curiosity, have you considered emailing the NCH swift technical support team? This sounds like something they may be able to best assist you with, as they are the developers of the application.
Michael Babcock Marketing and Sales Manager Commtech LLC Web: http://commtechusa.net phone: (888) 351-5289 Ext. 704 Fax: (480) 535-7649 On Jun 10, 2013, at 12:28 PM, "Chris Gilland" <[email protected]> wrote: > Sorry for this being slightly off topic. I wouldn't normally post this here, > but I'm literally desperetly at my last wits end! > > I may also post this on another tech list that I'm on. I normally don't like > cross posting, but as I said... I'm at my wits end! > > So, as I said in my last post, let me kind a briefly catch you all up to > speed, just in case you didn't read my other post, as hey, it happens. > > I'm trying to use NCH Swift's application called Express Talk Professional. > Actually, I'm not sure if I have Pro, or if I have business Edition. It's > whichever of the two is the most enhanced. I basically bought the most top > of the line version they offer. Anyway, I did this about a year ago, and > ever since have been struggling. I have a sip server, which I cannot give > out the details to, as it's a private based PBX system ran on Asterisk. > Actually, more specifically, it's my company's PBX system, which yes, I have > 100% access to the administrator interface via Free PBX 2.10. Anyway, so, > here's the point. I have a Linksys WRT54S Wireless Router. I can? not! for > the life a me! figure this out, but it just ab, suh, lootly, refuses! to > connect and register on any sip provider that I try. Be it our own, be it > Free World Dialup, be it Broadvoice, Ekiga, whatever. You name it. If it's > sip, it will, not, do it. If I go hard wired to any of my 3 computers, being > Mac, Windows PC, or! Linux for that mind, straight to the modem via ethernet, > it works flawlessly. On my IPhone/IPads, I use either Bria, or Media 5 Sip > Phone. I have both installed, obviously not both running at the same time, > but I have them both, so just which ever I'm in the mood to use. I also have > Telephone installed on both my mac mini, as well as on my macbook. In both > cases, Telephone works flawlessly even behind the routewr. I don't have to do > one single networking thing within either the app or within my router. Nor > port forwarding/triggering, no dmz, no weird cocka mainy dhcp settings, no IP > cloning, no weird netmascing, none a that! It just works, point blank! the > only thing I did! have to do, and this only was done in the Asterisk > configuration of my company's pbx, and didn't have anything to do with my > router's configuration. Anyway, I had to disable nat, under settings/sip > settings, within the free pbx 2.10 web interface, then on each individual > extension, I had to set nat to yes. Otherwise I got no inbound nor outbound > audio. I've tried forwarding port 5060 which is the standard port for sip to > the local IP address of my mac running Express Talk. this isn't even an > issue of maybe it's not fully mac compatible. I've tried running this on > Tiger, Leopard, Snow Leopard, (Don't ask.) Lion, and! Mountain Lion, all! > with the same bad luck, and no success. Basically, it just won't even > connect to the server. The pbx in a flash cli doesn't even show that things > are even registerring, let alone! connecting. I should also add that before > you say maybe your pbx isn't properly configured, remember: for one thing, > it's not just! our pbx having this issue. Any! sip provider I try is > exhibiting this behavior. I've shut off the firewall in my router entirely, > which is not advisable, but I did it anyway, just long enough to see if it > made any difference. It didn't. I've looked at the router logs with no > help, again, this is a Linksys WRT54S with the native firmware. I've not > cooked it with a custom rom, nor have any entention of doing so unless it be > an extreme very, and I do mean very! last resort, and even then! I'll only do > it very reluctantly. Somehow though, I don't think that would help, seeing > I've tried this on all different sorts of routers. Linksys/cisco, Belcon, > DLink, Airport Extreme and Express, Netgears, Truewires, Motorolas, you name > it! I've opened all the way from ports 10 to ports 65 thousand both tcp and > u d p, and have even tried setting up a port forward to the local IP running > Express Talk. It did absolutely no good. I've looked to make sure I had a > valid IP and a valid netmasc which I do. I've got the standard > 255.255.255.0, when I ping the IP of my sip server I get 4 packets sent, 4 > received no packet loss, and the round trip is perfect! Hardly any ladency > at all. Furthermore, I'm not seeing any unusual hops when I do a trace root, > which would be bogging down the network. I also should add that our pbx > doesn't have a firewall that I know of. It may have IP ban, but I think that > is it. Either way, I've not been blocked out, and even if I had been, it > would only last for 5 minutes at a time with the way the default config is > for IP bans. Also, this server is in a remote data center so it's nothing > being caused by my network. At least, nothing I! can determine, put it that > way. Telephone works on my mac, even behind the router, and pretty much > every single sip client I've tried on IOS works as well. Any sip client > though on the computer side, Mac Windows, or! Linux, be it Express Talk, be > it Linphone, be it GPhone, X-Lite, which I'd never! recommend for > accessibility sake, no matter what, be it my own pbx, be it Free World > Dialup, be it Broadvoice, Ekiga, simonics Google Voice Gateway, whatever, you > name it, it won't register. Yet, any app on my I O S devices, it works fine! > Or, if I go directly from my computers to the modem with a single ethernet > cord, regardless it's cat grade, it works perfectly! I don't know what the > heck is left to try! I wanna use sip on my mac, but Telephone is lacking a > feature I need, and that is the ability to do intercom paging. That is one > thing Express Talk does! indeed offer. > > I don't know what's left to try. > > I've done everything I can think of. > > Any thoughts? Hey! if you think you can get this working, give me off list a > number to call you at, and I'll give you a call and we can try going through > things together. Be my guest! I've pretty much given up though, and nch's > support is being very little, to no help at all. > > Yes, I did run in express talk, the auto network config wizard but that's > when it tells me I'm behind a router, and thus need to configure it manually > at the router side. I've even tried using spawn servers with no go, so > yeah... and no, it's not that I'm trying to connect with an invalid codec > either. I'm just using the standard G711. > > Chris. > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
