Hmmm.  I'm wondering if you use a different voice the the Apple supplied Alex?

Later...

Tim Kilburn
Fort McMurray, AB Canada

On 2013-06-14, at 4:22 PM, Maria & Joe Chapman <[email protected]> wrote:

> HI it crashes randomly and it only started doing it when I decided to give 
> crome vox a try.  
> 
> 
> Maria Chapman
> [email protected]
> 
> "The weak can never forgive. Forgiveness is the attribute of the strong." - 
> Mahatma Gandhi
> 
> On 14/06/2013, at 11:25 PM, Tim Kilburn <[email protected]> wrote:
> 
>> Hi,
>> 
>> Is there anything you're doing when it crashes or does it crash randomly?  
>> Does it crash on startup or at some other time?  Are you using VO alone with 
>> Chrome or are you using ChromeVox?
>> 
>> Sorry, I just need more info to do a good job helping.
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On 2013-06-14, at 12:32 AM, Maria & Joe Chapman <[email protected]> 
>> wrote:
>> 
>>> Hi.  crome tends to crash on me.  any suggestions?
>>> 
>>> 
>>> Maria Chapman
>>> [email protected]
>>> 
>>> "The weak can never forgive. Forgiveness is the attribute of the strong." - 
>>> Mahatma Gandhi
>>> 
>>> On 14/06/2013, at 2:01 PM, Tim Kilburn <[email protected]> wrote:
>>> 
>>>> Hi,
>>>> 
>>>> This sort of problem tends to happen when Web-Developers use fancier links 
>>>> that VO doesn't seem to handle well.  I'm guessing that your focus on the 
>>>> link was fine since when you pressed Option-return, it started the 
>>>> download fine.  I'm not convinced that Chrome or Firefox on the Mac would 
>>>> have handled it much differently.  Firefox is hundreds of times better 
>>>> than it was a year ago but still has some issues so I do find it 
>>>> frustrating to use most of the time.  Chrome with ChromeVox is actually 
>>>> quite nice, especially in Google Apps environments but the ChromeVox Users 
>>>> Guide does suggest pressing return on links which is actually the MacOS 
>>>> handling the action, not ChromeVox or VO.
>>>> 
>>>> Interesting suggestion when I've not heard of very many VO users actually 
>>>> using Firefox or Chrome particularly often.
>>>> 
>>>> Later...
>>>> 
>>>> Later...
>>>> 
>>>> Tim Kilburn
>>>> Fort McMurray, AB Canada
>>>> 
>>>> On 2013-06-13, at 9:09 PM, Kerri <[email protected]> wrote:
>>>> 
>>>>> Hello, Tim, et al. This is the message Ray made reference too which makes 
>>>>> your help much more appreciated.
>>>>> From Philip at CNIB
>>>>>> Hi Kerri,
>>>>>>  
>>>>>> It is of course completely up to you if you want to use a new browser 
>>>>>> but I know we have clients using Firefox and Chrome. At this stage if 
>>>>>> you try out one of these browsers and it works for you then we may be 
>>>>>> able to isolate the problem to Safari, or your particular installation 
>>>>>> of Safari.
>>>>>>  
>>>>>> You are using Voiceover correct? Given what you are downloading it 
>>>>>> definitely sounds like you are not hitting the actual Download link. 
>>>>>> There was a time where our JAWS users on our old site where trying to 
>>>>>> download books and ended up downloading the web page instead. It was 
>>>>>> because the focus of their screenreader was not on the actual link. Is 
>>>>>> there anything you can do to confirm that your screenreader is focused 
>>>>>> on the Download link before you select it?
>>>>>>  
>>>>>> Thanks,
>>>>>> Philip Springall
>>>>> 
>>>>> On 2013-06-13, at 12:56 PM, Tim Kilburn <[email protected]> wrote:
>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> What did you press when attempting to start the download?  I've found 
>>>>>> that sometimes either pressing Return or Option-return works on some 
>>>>>> sites.  Return simply activates the link whereas Option-return starts to 
>>>>>> download whatever is attached to that link.
>>>>>> 
>>>>>> I haven't used the CNIB site much as I used to find that the CNIB didn't 
>>>>>> cater much to us folks that live in the sticks, nor did they know much 
>>>>>> about the Mac.  That's probably not a fair comment now but it's how 
>>>>>> things used to work years ago.  Anyway, I digress.
>>>>>> 
>>>>>> See if either of those suggestions help.
>>>>>> 
>>>>>> Later...
>>>>>> 
>>>>>> Tim Kilburn
>>>>>> Fort McMurray, AB Canada
>>>>>> 
>>>>>> On 2013-06-13, at 12:25 PM, Kerri <[email protected]> wrote:
>>>>>> 
>>>>>>> Hello, all. I' trying to access the CNIB library in order to download 
>>>>>>> books. When I click on the download link, rather than download the 
>>>>>>> book, I have part of the website and the only assistance I received 
>>>>>>> from the BNIB was to download google chrome. Any help would greatly be 
>>>>>>> appreciated.
>>>>>>> 
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