It depends on how far she got in the installation process. You could reset the password at the login window or use the recovery HD, but if the system was not fully installed, that won't be possible.
Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email, [email protected] Website, http://www.macfortheblind.com APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC and iOS VOICEOVER TRAINING AND SUPPORT On Jul 16, 2013, at 7:49 PM, "Kliphton" <[email protected]> wrote: > I thought there was a way to reset as long as you have your install DVD? > You just access your key chain instead of installing the os again, and that > works. Don't quote me on the process, but I know I have done it. > > > Like exchanging and discussing media? Music, movies, e-books, and even > software. T then come join us at the digital hub at > [email protected] > We'd love to have you! > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Donna Goodin > Sent: Tuesday, July 16, 2013 5:08 PM > To: [email protected] > Subject: Re: Help with Mac Mini, I did an incredibly bone-headed thing! > > Hi Esther, > > As always, thanks. Happily I think I can find a pair of eyeballs to help me > do this. > Cheers, > Donna > On Jul 16, 2013, at 4:59 PM, Esther <[email protected]> wrote: > >> H Donna, >> >> If you were really just getting started in your set up, then the easiest > thing to do is to get sighted assistance, and boot into single-user mode by > holding down the "s" key when you power up your Mac. VoiceOver will not > work in singlenuser mode. If you don't feel confident doing this by > yourself, and you have a record of the receipt from a local Apple Store or > online direct purchase which records the serial number of the machine and > you as the buyer, you may be able to take the machine into your local Apple > Store, along with your documentation and photo identification, and have > them do the recovery for you. This used to easier on older operating > systems like Snow Leopard, because you could just delete the hidden file > that indicated an initial setup had been done, and then reboot your machine > and proceed exactly as though you had just turned on your Mac for the first > time. >> >> Try the instructions that Alex pointed you to. >> >> HTH. Cheers, >> >> Esther, >> >> -- >> You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.
