Hi,

Press VO-m to go up to the menubar, right to the Store menu, then down to the 
Turn Off iTunes Match.  You can turn it back on in the same way.  No need to go 
into the iTunes Store web area.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On 2013-09-01, at 12:40 PM, Donna Goodin <[email protected]> wrote:

> I know it sounds crazy, but not that I can see.
> Best,
> Donna
> 
> Sent from my iPhone
> 
> On Sep 1, 2013, at 1:39 PM, John Panarese <[email protected]> wrote:
> 
>>    There is no option on the store menu to turn off iTunes Match?  
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, [email protected]
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>> 
>> On Sep 1, 2013, at 2:27 PM, Donna Goodin <[email protected]> wrote:
>> 
>>> I still don't see a way to turn it off.  the only thing I see is Turn Off 
>>> Auto-Renew.
>>> Donna
>>> On Sep 1, 2013, at 1:22 PM, John Panarese <[email protected]> wrote:
>>> 
>>>>   You have to sign into the store first and then turn off Match.  Of 
>>>> course, this is provided that you are paying for the service.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, [email protected]
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Sep 1, 2013, at 2:11 PM, Donna Goodin <[email protected]> wrote:
>>>> 
>>>>> I'm not finding a way to turn it off.  Where would I do that?
>>>>> Donna
>>>>> On Sep 1, 2013, at 1:03 PM, Tim Kilburn <[email protected]> wrote:
>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> You could also try turning off iTunes Match then turning it back on.  It 
>>>>>> sounds like some sort of conflict between the Match Library entries and 
>>>>>> the local info.
>>>>>> 
>>>>>> Later...
>>>>>> 
>>>>>> Tim Kilburn
>>>>>> Fort McMurray, AB Canada
>>>>>> 
>>>>>> On 2013-09-01, at 12:00 PM, Donna Goodin <[email protected]> wrote:
>>>>>> 
>>>>>>> Hi John,
>>>>>>> 
>>>>>>> I wasn't signed in.  I did sign in, but that didn't seem to help 
>>>>>>> anything.  I'm thinking I may need to contact Apple.
>>>>>>> Thanks for the suggestion,
>>>>>>> Donna
>>>>>>> On Sep 1, 2013, at 12:42 PM, John Panarese <[email protected]> wrote:
>>>>>>> 
>>>>>>>>  You can try signing out of the iTunes store from the Store menu and 
>>>>>>>> then signing back in again.  Then, try updating match fem the store 
>>>>>>>> menu as well.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Take Care
>>>>>>>> 
>>>>>>>> John D. Panarese
>>>>>>>> Director
>>>>>>>> Mac for the Blind
>>>>>>>> Tel, (631) 724-4479
>>>>>>>> Email, [email protected]
>>>>>>>> Website, http://www.macfortheblind.com
>>>>>>>> 
>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>>>>>>>> 
>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>>> 
>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> On Sep 1, 2013, at 1:32 PM, Donna Goodin <[email protected]> wrote:
>>>>>>>> 
>>>>>>>>> Hi all,
>>>>>>>>> 
>>>>>>>>> For about the last week or so when I open iTunes, I get the error 
>>>>>>>>> message "The iTunes store cannot complete your request (An unknown 
>>>>>>>>> error occurred error error 4002).  I can bring this dialog up by 
>>>>>>>>> clicking on iTunes match, so I think it's somehow related to that.  
>>>>>>>>> Anyone have any idea what this might be, and more importantly how I 
>>>>>>>>> can get rid of it?
>>>>>>>>> TIA,
>>>>>>>>> Donna
>>>>>>>>> 
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