I didn't think Carbonite was accessible with VO?
On Nov 5, 2013, at 2:09 AM, jean parker <[email protected]> wrote:

> Max and All:
> The restore process was ok for the most part.  When you log into their web 
> site you can have your files appear in a browser format.  You then choose to 
> restore all the files or selected files.  I am a fairly new mac user and 
> found the process wasn't to difficult.  
> If you have to have a remote session, things can be a little more 
> complicated.  You have to download a program to allow them access and the 
> allow button can be difficult to find and has a timer.  If you get to a 
> higher level of customer service reps you can get someone who can bypass this 
> allow function if you just can't manage it.
> 
> Jean
> 
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