Hi all,
Someone yesterday told me to call VMWare since I cannot use Fusion, which I 
just bought, on either of my machines. I did, and I'm shocked. They basically 
told me how to submit a request online (which I could have done anyway) and 
said I'd have to wait until someone could email me back. I asked if there was 
anyone who could just answer me over the phone, and was told that if I wanted 
phone support I could buy a single incident support request for $30… That's 
half of what I just paid for the entire Fusion program! So now, even though I 
haven't even started using Fusion due to their own website/program not working, 
I'm waiting for an email from an engineer which will, I strongly suspect based 
on my experience so far, be some form letter that may or may not answer my 
question. I could see this if I'd been using the program successfully and just 
had questions, but I can't use it at all and just want to get started. This is 
ridiculous, and I really wish there was another product I could use instead. 
Unfortunately, Fusion seems to be the only accessible choice, so let's just 
hope I can get this answered relatively soon.


Have a great day,
Alex (msg sent from Mac Mini)
[email protected]



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