Hi Gigi,

That sounds like a nightmare for sure!  I think I’ll wait awhile to do a reset 
of my phone!  I would, of course, love to be able to pair it with my Braille 
Edge, but it isn’t the highest priority for me, or really even why I got the 
Braille Edge.  I do still have AppleCare on my phone, so could call for help if 
and when I decide to do it!  Thanks again so much for your help!

Desi



On Dec 14, 2013, at 4:24 AM, Eugenia Firth <[email protected]> wrote:

> Hi there again 
> I didn't using the spacebar to select files and deleting them all at once. 
> You learn something new everyday, never mind I've had this display for over a 
> year now. I guess that means you can delete those ghost files. 
> 
> I do have some information, however, about pairing problems with the Braille 
> Edge 40. This happened to me, and I have no idea why. I went to the office 
> HIMS office and worked on this with Mike. I guess we spent about two hours on 
> this, and then we ended up calling that wonderful 877 number. 
> 
> My Braille Edgge 40 liked every device, except my 5 s iPhone, so there is 
> probably not something wrong with your Braille Edge, at least mine didn't end 
> up needing repair for the same problem you are having. 
> 
> You won't like to hear this, but I had to erase all my settings on the 
> iPhone. I'm talking about restoring it, so don't do that unless you find you 
> have to. You might go into settings and write down all the ones you can find 
> that you changed from the defaults. Oh, yes, make sure you have written 
> somewhere your Internet passwords. Then set your settings back to factory. 
> You don't have to erase all your data on your iPhone, just your settings. If 
> you're concerned about doing that and losing all your stuff, you might want 
> to call Apple Accessibility at 877-204-3930. If your equipment is too old, 
> like you've had your iPhone for too long, for instance, and Apple charges you 
> the $20, it will be worth it. It costed me a lot more than that to find out 
> what was wrong with my Braille Edge. I made a trip to Austin. I did visit a 
> friend, but I had to pay cab fare etc. to go to the HIMS office. 
> 
> Regards, 
> Gigi 
> 
> On Dec 14, 2013, at 2:16 AM, Lisette Wesseling <[email protected]> 
> wrote:
> 
>> You can just select files by pressing space on them. Then d chord will 
>> delete all selected files.
>> I too have tried deleting that top folder to my cost. you just have to 
>> ignore the ghost files and that funny folder. It’s something the Mac puts 
>> there for its own reasons I don’t understand.
>> Can’t help you with the pairing issue as I’ve had no trouble pairing my 
>> Braille Edge with my iPhone. Sorry…
>> 
>> 
>> Lisette
>> 
>> On 14/12/2013, at 12:43 pm, Desi Noller <[email protected]> wrote:
>> 
>>> Hi Gigi,
>>> 
>>> Thanks so much for your help!  Do you know if there is a way to delete 
>>> multiple files?
>>> 
>>> Desi
>>> 
>>> 
>>> 
>>> On Dec 13, 2013, at 4:16 PM, Eugenia Firth <[email protected]> wrote:
>>> 
>>>> No it is not the number 80. It is
>>>> 
>>>> ", And I'm not sure why that choice was made but you can just ignore it. 
>>>> As for the ghost files as far as I know you get them what do you want them 
>>>> or not. You can just delete the things and fine or you can ignore them 
>>>> 
>>>> And when you want to get a file, just type in the first letter of the 
>>>> filename and it will go past all those things. Sent from my iPhone
>>>> 
>>>>> On Dec 13, 2013, at 3:20 PM, Desi Noller <[email protected]> wrote:
>>>>> 
>>>>> Hi Everyone,
>>>>> 
>>>>> I just acquired a Braille Edge 40, and one of the things I did almost 
>>>>> immediately, was to copy some files from my iMac on to an SD card.  I 
>>>>> placed the card in the Braille Edge, and while my folder structure was 
>>>>> perfect, I noticed that there were two versions of every file I had 
>>>>> placed there!  One of the file names had a bunch of underline symbols in 
>>>>> them, while the other version didn’t.  When I tried to open the ones with 
>>>>> the extra symbols, I saw “Mac OSX followed by a bunch of stuff I couldn’t 
>>>>> interpret.  When I opened the files that had no extra symbols, they 
>>>>> looked perfectly normal and were just as I expected them to be.  I also 
>>>>> forgot to mention, that the top two folder names in my Braille Edge 
>>>>> NotePad were designated by only a pair of quotes and did not seem to 
>>>>> open.  I deleted all of the extra versions of my own files, leaving only 
>>>>> the accurate versions on my card, and then I decided in order to tidy 
>>>>> things up I would delete the folders with the quotes.  That was 
>>>>> definitely a mistake!  When the delete was completed, I got the chilling 
>>>>> message “No Items.”  Copying them back on to my card from my iMac won’t 
>>>>> be a problem, but how do I make sure that all of those “Ghost” files 
>>>>> don’t come back?  Furthermore, what are the files that were designated by 
>>>>> just the pair of quotes, or what could also have been the number 80?  
>>>>> 
>>>>> Also, when I tried to pair my Braille Edge with my iPhone 4S following 
>>>>> the instructions on the HIMS web site, I got a message saying, “Unable to 
>>>>> load driver.”  I’m running version 1.1, I don’t remember the exact build 
>>>>> number, but I think it came out in September.  Any help with these issues 
>>>>> would be most appreciated!
>>>>> 
>>>>> Desi
>>>>> 
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