Good afternoon Helena: Removing the files com.apple.internetaccounts.plist and com.apple.mail-shared.plist from ~/Library/Preferences should resolve your Apple Mail issue. As Shawn mentioned, you will need to recreate these accounts which should be a pretty straight forward process. Good luck.
Hai On Feb 6, 2014, at 7:52 AM, BBS <[email protected]> wrote: > Hi Helena. That is an odd problem for sure, and have never had that happen to > me before. The only thing I could suggest is to delete your mail accounts and > reconfigure them. I know it'll be a pain in the a** to do that, but that's > all I can suggest at this point. Hopefully others will chime in about this. > Let us know if that fixes your problem. > > Shawn > Sent From My White MacBook > > On Feb 5, 2014, at 4:13 PM, Helena Fehr <[email protected]> wrote: > >> Hi, all! >> For some reason I wanted to check my mail on my MacBook Pro today, and no >> matter what I do if I press any button to go down the list to start seeing >> what's in my inbox, a dialog box pops up and says "Problem report for mail: >> mail has quit unexpectedly; click reopen to launch mail again; this report >> will be sent to apple automatically," and so on and so forth, and then you >> can either press ok or reopen default to quit and relaunch mail. I've >> restarted my Mac and gone through the process over and over but no matter >> what I do the result is the same. Does anybody know what the heck is going >> on here? So far as I know it worked until today. I can't remember the last >> time I tried it before today, but I remember checking my mail with no >> problems previously, and today is the first day this happened. There's also >> some garbage about about configuration settings or something in the detail >> thing, but I know darned well I've never had problems with it before, and >> now all of a sudden there's nothing I can do with my mail on my Mac. Thank >> goodness I've got my iPad, or I'd really be screwed. Can someone please help? >> >> >> >> >> >> God Bless!!! >> Helena >> >> >> May The Lord bless you and protect you; May the Lord's face radiate with joy >> because of you; may He be gracious to you, show you His favour and give you >> His Peace (Numbers 6:24-26(. >> In Jesus Name. Amen. >> >> Sent from my iPad >> >> On Feb 5, 2014, at 1:01 PM, [email protected] wrote: >> >>> Today's Topic Summary >>> Group: http://groups.google.com/group/macvisionaries/topics >>> >>> magnification on the mac [4 Updates] >>> click2flash [4 Updates] >>> Gmail Issues are Starting To Get Hilarious [1 Update] >>> Google Groups settings Web Interface: How to Change Subscription to a >>> Different Email Address [1 Update] >>> fix columns? [1 Update] >>> how to select non contiguous items [4 Updates] >>> is there a key combo for getting webpage attributes like text size and >>> colour and so on with voice over [2 Updates] >>> 2nd Generation AppleTV and PlexConnect [1 Update] >>> Updating iTunes [2 Updates] >>> old mail showing up continually [1 Update] >>> Any experience with Dragon Dictate? [1 Update] >>> System preferences and creating new user issue [1 Update] >>> switching from gMail to iCloud mail [2 Updates] >>> magnification on the mac >>> Anouk Radix <[email protected]> Feb 05 07:50PM +0100 >>> >>> Hi everyone, >>> I have been a blind mac user for years now. Some friends of mine are still >>> able to use magnification and some people ask me for advice because >>> supernova is crashy or jfw and magic are crashy on their systems. >>> Are there people that can give an account how magnification works on the >>> mac and if it is comparable what you can get on a windows pc with >>> screenreading software? >>> Thanks in advance, >>> Greetings, Anouk, >>> >>> erik burggraaf <[email protected]> Feb 05 02:07PM -0500 >>> >>> Hi, Zoom doesn't have the huge feature set of zoomtext, but it does work >>> very well. >>> >>> For best performance you need a newer mac with the best display possible, >>> such as a macbook with retina display. >>> >>> Make sure accessibility shortcuts are turned on. >>> Make sure smooth images is on. >>> Make sure mouse tracking is set to move the window when the pointer reaches >>> an edge. >>> >>> You can also download a third party app to customize the cursors and >>> pointers on the mac so that you can have the red X or the yellow X or >>> whatever is most visible for you. >>> >>> I have a sheet around here to do with best practices for magnification >>> which I could send you if that will help. >>> >>> Best, >>> >>> Erik Burggraaf >>> Ebony Consulting toll-free: 1-888-255-5194 >>> or on the web at http://www.erik-burggraaf.com >>> >>> >>> April <[email protected]> Feb 05 10:58AM -0800 >>> >>> Not comparable. >>> >>> On the Mac there is no easy way to enlarge the menu or scrollbars. Icon >>> text can be increased minimally. >>> >>> On the Mac, there seem to be two choices: >>> >>> 1. lower the resolution to magnify everything, or >>> 2. use an on screen magnifier, and not be able to read menus without it. >>> >>> Many Mac programs have individual magnifiers for the text, though not the >>> menu. >>> >>> >>> On Windows, everything, including menus and scrollbars, can be magnified in >>> the settings. Can't remember the name of the setting. As well as many >>> programs that have individual magnifiers. >>> >>> Even so, I prefer the Mac, since I have to learn VoiceOver. >>> >>> On Wednesday, February 5, 2014 1:50:15 PM UTC-5, Anouk wrote: >>> >>> erik burggraaf <[email protected]> Feb 05 02:10PM -0500 >>> >>> HI, You need to look again. The options to increase the sizes of dock and >>> menus are available in mountain line and up. >>> >>> Best, >>> >>> Erik Burggraaf >>> Ebony Consulting toll-free: 1-888-255-5194 >>> or on the web at http://www.erik-burggraaf.com >>> >>> >>> click2flash >>> Jim Gatteys <[email protected]> Feb 04 04:15PM -0600 >>> >>> My click2flash says 2.9.1 and there doesn't seem to be an update. I was >>> confused when I first got the extension beczused there was a program called >>> click2flash as well. I guess I'd better check for updates. >>> Jim >>> >>> >>> Daniela Rubio <[email protected]> Feb 05 07:41AM +0100 >>> >>> Hello! >>> Could you be able to send me the link from where you downloaded the >>> extension? Thank you very much! >>> Best >>> >>> Daniela Rubio T >>> iPhone: +34662328507 >>> >>> >>> >>> >>> >>> Jim Gatteys <[email protected]> Feb 05 11:24AM -0600 >>> >>> http://hoyois.github.io/safariextensions/clicktoplugin/ >>> >>> Earle <[email protected]> Feb 05 12:37PM -0500 >>> >>> Do you need to install flash before installing the extension? What does >>> this extension do exactly? I have heard of it before but didn't really pay >>> much attention to it. >>> >>> Thanks for any info you can provide. >>> >>> Earle >>> >>> Gmail Issues are Starting To Get Hilarious >>> Brian Fischler <[email protected]> Feb 05 12:16PM -0500 >>> >>> Every day it is something new with Gmail and MacMail, and no, a clean >>> install isn't going to fix a thing. At least Apple finally admitted there >>> is still a problem. What really annoys me is that Apple turns out is like >>> every other company they lie. I waited to install Mavericks until Apple >>> claimed they had fixed the problem which they claimed they did in December. >>> >>> So everything was working fine yesterday, I didn't turn my computer off or >>> put it to sleep, and bingo this morning, half my emails are missing from >>> gmail, and I think the sluggishness and VoiceOver choppiness is caused by >>> gmail constantly searching making safari unusable at times, and the same >>> with iTunes. Not sure if there is anything I could do, but this instability >>> of Mavericks and one day the computer working and the next not reminds me >>> of Windows. I hope this isn't the future of Apple releasing buggy updates. >>> Very disappointing. >>> >>> Google Groups settings Web Interface: How to Change Subscription to a >>> Different Email Address >>> Teresa Cochran <[email protected]> Feb 05 07:58AM -0800 >>> >>> Hi, all, >>> >>> I'm trying to change my Google groups subscriptions over to iCloud. I go to >>> the groups page and press the "manage subscriptions button". Then I find a >>> group and push this button again for the specific group. Then it says "use >>> email address for this group", where email address is a specific email >>> address. There is no indication that the address is clickable or that there >>> is a dropdown, but according to Google help, there's an area in which you >>> can edit the email address. How do you access this with VO? >>> >>> thanks, >>> Teresa >>> >>> Slow down; you'll get there faster. >>> >>> fix columns? >>> May McDonald Homuth <[email protected]> Feb 05 09:47AM -0500 >>> >>> Good morning all. >>> >>> For some strange reason my lovely mail client has changed the layout of the >>> email columns. >>> >>> It use to be, status, from, subject >>> >>> Now it's, status, subject, from >>> >>> Does anyone know how to change this back? I'd undo what I did, but um I >>> don't remember changing anything to make it do that. >>> >>> Any ideas? >>> >>> how to select non contiguous items >>> Scott Berry <[email protected]> Feb 05 04:35AM -0700 >>> >>> How do I select non contiguous items for selection? >>> >>> Scott >>> >>> Craig J Dunlop <[email protected]> Feb 05 06:21AM -0600 >>> >>> Sent from my iPhone >>> >>> >>> Caitlyn and Maggie <[email protected]> Feb 05 08:40AM -0500 >>> >>> Hi, interact with the list of items you want to select, starting on the >>> first item you want to pick. >>> Lock your vo keys with vo semi colon. >>> Turn off cursor tracking with vo shift f3 >>> >>> use down arrow and when you get to the items you want to add to your list >>> of items to select, hit command return. >>> >>> After you are done selecting your items, turn cursor tracing back on with >>> voshift f3 >>> put your vo keys back by doing vo semi colon again. >>> then you can do a copy command, whatever function you wanted to do with >>> your files. >>> >>> hth, >>> Caitlyn >>> ps-this sounds more complex then it actually is. >>> >>> >>> Tim Kilburn <[email protected]> Feb 05 07:40AM -0700 >>> >>> Hi, >>> >>> It is not necessary to turn off Cursor Tracking when selecting >>> non-contiguous items anymore. It was needed, I believe, up until Mountain >>> Lion but is not anymore. These instructions will work as well: >>> >>> * Interact with the list of items. >>> * Navigate to the first item you wish to select. >>> * Press VO-cmd-return >>> , press the key combination a second time to select as the first one >>> unselects the item. >>> * navigate through the rest of your list with VO up or down pressing >>> VO-cmd-return on items you wish selected. Only one return is needed for all >>> subsequent selections. >>> * If you accidentally select something, simply press VO-cmd-return to >>> unselect. >>> * Stop Interacting with the list and you'll hear a little VO sound effect >>> which is essentially turning Cursor Tracking back on automatically. >>> * Press cmd-c to Copy or whatever key combination does your desired action. >>> >>> HTH. >>> >>> Later... >>> >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> >>> is there a key combo for getting webpage attributes like text size and >>> colour and so on with voice over >>> Dean Adams <[email protected]> Feb 05 07:05PM +1100 >>> >>> Hi All, >>> I have been asked by a friend who uses jaws on a pc if voice over can give >>> you webpage attributes like webpage text size and colour background and >>> forground colour insert 5 then insert f . C;ould not find anything on voice >>> over for this . >>> >>> Regards Dean >>> >>> Sent from Dean Adams Macbook Pro >>> [email protected] >>> Voip phone: +6124307 9248 >>> landline Phone: +61243892195 >>> Mobile: +61428133758 >>> Skype and Twitter : deanadams9 >>> >>> John Panarese <[email protected]> Feb 05 08:58AM -0500 >>> >>> Yes. Control-option-t will identify text attributes, including color, size >>> and font. >>> >>> >>> Take Care >>> >>> John D. Panarese >>> Director >>> Mac for the Blind >>> Tel, (631) 724-4479 >>> Email, [email protected] >>> Website, http://www.macfortheblind.com >>> >>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >>> >>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>> >>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>> >>> >>> >>> >>> 2nd Generation AppleTV and PlexConnect >>> Emilio Hernandez <[email protected]> Feb 04 09:44PM -0600 >>> >>> Hello everyone, >>> >>> Has anyone used PlexConnect with the Apple TV? >>> Because this process occurs with a computer, in my case, on a Mac is why >>> this Message is being posted here. >>> If anyone has had success please feel free to reply off list. >>> >>> Thanks. >>> >>> Updating iTunes >>> regina alvarado <[email protected]> Feb 04 10:16PM -0500 >>> >>> Can someone tell me where I can find the iTunes update, please? I went to >>> updates, but all I found were app store updates. Also, once I get to the >>> update, am I going to have the same problem as others have complained >>> about. I have no idea what to uninstall and how to get things back. I have >>> a month-old Mini running OX10. Thanks a bunch. Can I update the apps that >>> are listed? Do I have garage band automatically here on my Mini. I have not >>> seen that app and I have bought nothing yet. >>> Reggie and Allegra >>> >>> Tim Kilburn <[email protected]> Feb 04 08:26PM -0700 >>> >>> Hi, >>> >>> The iTunes update should be included in the updates that are available >>> through the AppStore. If your iTunes is already up to date or if the update >>> isn't available in your area yet, then you won't see it. You can also do a >>> Google search for iTunes update Mac and there should be a downloadable >>> version available from Apple. Some folks had issues with the update, others >>> didn't, I imagine that the updater has been fixed though as this problem is >>> weeks old. Apple recommends that you always update software to deal with >>> fixes in performance and such. Yes, occasionally, the update breaks things >>> but more often than not, there are no issues. >>> >>> Later... >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> >>> old mail showing up continually >>> Regina Alvarado <[email protected]> Feb 04 10:07PM -0500 >>> >>> Continually receiving the same mail over and over again was explained to me >>> a couple of days ago >>> and it works beautifully. >>> >>> It is an Apple default. Vo m and interact. Go to preferences and VO space. >>> Go to view and vo space to open it. now tab through until you hear "include >>> related messages" and it will be checked. VO space to uncheck. You will not >>> have the problem after you uncheck this option. >>> >>> >>> >>> reggie and Allegra >>> >>> Any experience with Dragon Dictate? >>> Alex Hall <[email protected]> Feb 04 09:03PM -0500 >>> >>> Hi all, >>> I'm looking into Dragon for a friend who is sort of considering a Mac. >>> Jaws, Dragon, and J-Say have been causing nothing but problems for months, >>> and I suggested a Mac as a more solid alternative. This person needs >>> Dragon, though, for things like moving around text, so dictation and >>> speakable items won't be enough. >>> >>> I just downloaded Dragon Dictate onto my own mac. It opens, Voiceover says >>> it has no windows, and I can't access the menus to close it - I have to >>> kill it from Force Quit every time I open it up. I have enabled it in my >>> Privacy and Security settings, so it isn't a restriction on the part of the >>> Mac. >>> >>> I plan to call Nuance tomorrow, but in the meantime, does anyone know if >>> this program is usable at all? Is it simply inaccessible, or is it running >>> in the background, not designed to be interacted with in the normal ways? >>> Thanks in advance. >>> >>> -- >>> Have a great day, >>> Alex >>> [email protected] >>> >>> System preferences and creating new user issue >>> Gary <[email protected]> Feb 04 05:04PM -0600 >>> >>> I had the same issues when I installed Mavericks,. What you have to do is >>> turn off VoiceOver right before you click on the create user button. You >>> have to make sure your pointer is on the button, turn off VO, press space >>> bar or click mouse, and turn on VO. That's how apple support walked me >>> through this issue. >>> Gary >>> >>> >>> switching from gMail to iCloud mail >>> Teresa Cochran <[email protected]> Feb 04 01:19PM -0800 >>> >>> Thanks much, Tim. It didn't occur to me to try this. >>> >>> As for rules, would you have to move messages manually on an iDevice if you >>> have rules set up on the computer? I currently have 15 filters set up on >>> Gmail, and I get over 1000 messages a day. >>> >>> Teresa >>> >>> "Outside of a dog, a book is a man's best friend. Inside of a dog, it's too >>> dark to read."--Groucho Marx >>> >>> >>> Tim Kilburn <[email protected]> Feb 04 02:33PM -0700 >>> >>> Hi, >>> >>> If the rule is set up on the iCloud site, then it will be done on >>> everything. If you set them up on your Mac, as long as the Mac gets the >>> messages before you check them on the iDevice, then they will be moved by >>> the Mac and consequently where you want them on the iDevice. I believe that >>> someone else explained how to access the filters on the iCloud site, I'm >>> not sure how to do that myself yet. >>> >>> Later... >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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