Thanks Quim.� I'll follow the protocol you describe.� You're right that our situation is "tricky" so I had a suspicion there might be problems in expanding Maemo Bugzilla... I only suggested what I did because I knew that as I was leaving Nokia there was a movement to open Pilots up to the public (but to what degree I am uncertain, especially since the program has been quiet for months).
Also, it may have appeared like I was blaming timsamoff for miscommunication.� Nothing is further from the truth-- the fault was mine for trying to get points across in twitter.� ; ) Randall (Randy) Arnold maemo.org community council http://tabulacrypticum.wordpress.com/ > ----- Original message ----- > From: "Quim Gil" <[email protected]> > To: "List for community development" <[email protected]> > Subject: Re: Missing categories in Bugzilla > Date: Thu, 22 Oct 2009 09:11:27 +0300 > > > > > ext Randall Arnold wrote: > > Nothing specific to hardware, accessories or packaging. Selecting "All" > > doesn't even get me what I need. > > > > For those familiar with the program, Nokia Pilots (formerly True Test) > > provides channels for every type of defect imaginable. Based on Nokia > > handing out 300 N900s in complete sales packs, and our slowly growing > > involvement with Nokia development, I think we need the same setup. I > > have some hardware and sales pack issues to report but no apparent means > > of doing so. > > For those not familiar with Nokia Pilots: > http://www.nokia.com/developers/success-stories/nokia-pilots/public-faq > > I agree on your generic request, but it shouldn't be addressed by adding > "missing categories" to maemo.org bugzilla but adding Maemo related > campaigns to Nokia Pilots. > > The reason not to have these categories in bugs.maemo.org is that it's > fairly impossible that someone related with devices, hardware, packaging > will follow those components and discuss problems openly. I believe that > even Nokia Pilots is based on a closed dialog vis-a-vis. > > Maybe we could have started this with the 300 pre-production devices in > the Maemo Summit, but there was no time. Also we did want to have the > software bugs reported in bugs.maemo.org and not anywhere else. > > Real customers have the Nokia Care channels and retailers to report > problems on devices, accessories and sales packs. Now you didn't get a > sales device so yes, the situation is tricky. If the problems are > relevant send them to me and I'll forward. If they are proposals for > improvement you can use http://maemo.org/community/brainstorm/ - where > there are categories for hardware and accessories. > > -- > Quim Gil > open source advocate > Maemo Devices @ Nokia > _______________________________________________ > maemo-community mailing list > [email protected] > https://lists.maemo.org/mailman/listinfo/maemo-community > -------------------------------------------------------------- Ovi Mail: Available in 15 languages http://mail.ovi.com
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