On 1/25/07, Andrew Barr <[EMAIL PROTECTED]> wrote:
On 1/25/07, Larry Battraw <[EMAIL PROTECTED]> wrote:
> Warning-- do NOT empty your cart like I did. I got the exact same
> message and when I called the help desk I got passed to three
> different people, all of which said they couldn't help me. I tried
> emptying my cart to see if that would help in letting them process the
> code, but no dice. Once you enter the code (Whether the order
> completes or not!) it's locked out and no longer valid. I now had to
> find some kind soul on the Maemo team and try to convince them I
> really didn't use my code :-(
So can I use these codes on the web or not? I've talked to at least
three different people, including one in level 2 support at the number
previously mentioned in this thread. I'd just as soon order off the
web rather than have people tell me they have no idea what Maemo is
every time I tell them where the discount code came from...
I assume you weren't able to complete the order, calling about it?
The first person I talked to said they were having issues with their
systems when accepting credit card orders, and to try back later. The
issue is, if you clear your cart or your session times out and clears
the cart, you no longer have a way to place an order. Judging from
the fact that there wasn't this outcry when they started sending out
codes earlier this week I'm guessing that normally things work fine
for online ordering. If anyone from the "maemo coupon team" is
reading, I would appreciate some advice on how to work through this
issue.
Larry
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