Dave,
that is a good point and please understand that I am not here to defend
Nokia's product support policies. Having said that, I don't think that
Nokia even attempted to market the 770 to the enterprise market segment
because in their marketing "heart of hearts" they, no doubt, understood
that this initial product would not "cut it" in that segment. In my
opinion, and as I have expressed elsewhere, even the N800 is not quite
there because of the lack of certain Nokia supported capabilities in
the software (e.g. a rock solid email client).
The real problem as I see it is that Nokia is attempting to develop
three things at once with the Internet Tablet:
1) A new hardware platform
2) A new software platform
3) A way, as a for-profit corporation, to leverage the power of the
opensource community in the development of software for the Internet
Tablet while still making profit on their products.
Doing only one of these can be a challenge, and I know from my own
experience that doing 1) and 2) at the same time is extremely difficult
to do while not upsetting at least some customers. When you throw in 3)
it becomes even harder.
It occurs to me that in order to address the concern you raise with
respect to the demand from enterprise CIO's for ongoing software support
for the Nokia Internet Tablet, Nokia might do what IBM eventually did
with the OS2 software baseline given the fact that is was (and still is)
in use in some corporate/embedded applications, including financial
apps. IBM moved the support of OS2 to China to be able to achieve a
lower cost structure for the support of the software.
More realistically however would be for Nokia to announce and stick to a
published policy for software support, including maintenance releases,
for each release of the OS. that way, at least, customers would be able
to know in advance what they were getting themselves into when they
purchase/commit to the product.
Best Regards,
John Holmblad
Acadia Secure Networks
Dave Neuer wrote:
On 4/3/07, Acadia Secure Networks <[EMAIL PROTECTED]> wrote:
In comparison, what Nokia has done is a step forward in my opinion,
although Microsoft, of course is no paragon of perfection when it comes
to product support. I do think Nokia could mitigate this hw
obsolescence problem for some customers, by having a very generous
trade-in price to go from the 770 to the N800. In fact, from a marketing
perspective this could make a lot of sense for a new product category
like the Internet Tablet. That way Nokia would not have to leave its
pioneering customers for dead on the "great plains" of product
innovation.
!
This answer is extremely interesting to me coming from someone who has
expressed interest in the "Enterprise Tablet" idea in the SoC
proposal.
What enterprise wants to use a device that may be abandoned by the
vendor for even fixes for known bugs after 1 and 1/2 years??
Dave
_______________________________________________
maemo-developers mailing list
maemo-developers@maemo.org
https://maemo.org/mailman/listinfo/maemo-developers
