Le 03/04/2013 13:33, Oliver Burger a écrit :
I do think it is important to have contact addresses. Not only mailing
lists, you have to subscribe.
It's the only way to get questions and feedback from people who only
have a simple question or feedback to give and don't want to subscribe
an ml for that which they would have to unsubscribe again after they get
the answer they are interested in.
The only question - as I see it - is, who should get those mails?
And I think the best idea is for the whole teams in question to get them
because otherwise you will have to find someone with too much time on
his hands.
And by the way, just to state a number about the incoming traffic using
this mail address
All in all I found 5 - in words FIVE - threads in my gmail account,
which were addressed to the packagers@ address, including an mail from
bugzilla about a bug report complaining about the many mails, the
contributor gets that way...
I have to wonder if that is not an allergic reaction to user interference...
That's not a reaction to user inference, that's a reaction to have a
gazillion different ways to achieve the same result, whereas a single
workflow would offer better garanties of equal consideration.
If the point of this adress is to allow end users willing to ask
question/request assistance/whatever, but consider that's not worth the
30s effort of subscribing a mailing list or creating a bugzilla account,
that's OK, as long as:
1) it's documented somewhere
2) people receiving those mails are volonteers to handle it
Regarding 2, I'm not.
--
BOFH excuse #221:
The mainframe needs to rest. It's getting old, you know.
