Public bug reported:
Hello,
I've had several students with Macbooks and iPads raise an issue with
being unable to save textboxes when editing pages using Safari. I don't
think it's just a recent version issue (we're on Mahara 15.04.2testing)
but it came to my attention because I've had so many people ask about
editing problems in the past couple of days - guess our newest student
cohort are Mac fans!
The pages they are specifically having trouble with are templates that they
copy from a central location. The pages have multiple blocks of information on
them, including several textboxes containing questions the students are asked
to edit to provide answers for. Depending on the range of information the page
layout can be complex but is usually two rows of 3-4 blocks of media & text.
When they try to edit the textboxes at the bottom of the page, the editing box
pops up at the bottom of the screen so that the 'Save' button is below the
visible interface, and they don't seem to be able to move it to make the button
visible on screen. They can scroll within the text editor a limited amount, but
the save button is always below the screen.
I've attached a screenshot example that a student sent me.
Another student posted a workaround into our help forum - using the arrow keys
to zoom the browser window to make contents smaller allowed the entire editor
box to appear on screen - but I don't have a Mac device to verify that this
works.
Regards, Gordon.
** Affects: mahara
Importance: Undecided
Status: New
** Attachment added: "screenshot"
https://bugs.launchpad.net/bugs/1499287/+attachment/4473186/+files/mac%20safari%20editing%20mahara%20textbox.png
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https://bugs.launchpad.net/bugs/1499287
Title:
Safari text box editing
Status in Mahara:
New
Bug description:
Hello,
I've had several students with Macbooks and iPads raise an issue with
being unable to save textboxes when editing pages using Safari. I
don't think it's just a recent version issue (we're on Mahara
15.04.2testing) but it came to my attention because I've had so many
people ask about editing problems in the past couple of days - guess
our newest student cohort are Mac fans!
The pages they are specifically having trouble with are templates that they
copy from a central location. The pages have multiple blocks of information on
them, including several textboxes containing questions the students are asked
to edit to provide answers for. Depending on the range of information the page
layout can be complex but is usually two rows of 3-4 blocks of media & text.
When they try to edit the textboxes at the bottom of the page, the editing
box pops up at the bottom of the screen so that the 'Save' button is below the
visible interface, and they don't seem to be able to move it to make the button
visible on screen. They can scroll within the text editor a limited amount, but
the save button is always below the screen.
I've attached a screenshot example that a student sent me.
Another student posted a workaround into our help forum - using the arrow
keys to zoom the browser window to make contents smaller allowed the entire
editor box to appear on screen - but I don't have a Mac device to verify that
this works.
Regards, Gordon.
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