Hi Kristina, In our last update, we noticed that it was caused by our own server security rules. Our server was installed with ModSecurity which blocked style attributes in html tags. We created a server rule for it to unblock that exception which solved the issue.
For example, the HTML code that would be blocked could be: <span style="font-weight:400" /> -- You received this bug notification because you are a member of Mahara Contributors, which is subscribed to Mahara. Matching subscriptions: Subscription for all Mahara Contributors -- please ask on #mahara-dev or mahara.org forum before editing or unsubscribing it! https://bugs.launchpad.net/bugs/1819508 Title: Processing hang occurs when saving content contains certain HTML tags Status in Mahara: Incomplete Bug description: version = 2017092609; series = '17.10'; release = '17.10.1'; minupgradefrom = 2015030409; minupgraderelease = '15.04.0 (release tag 15.04.0_RELEASE)'; Processing hang occurs when saving content pasted from Google Docs or external source Details: Where does this happen? When adding/editing content in a portfolio What happens? Clicking on "Save" button shows "Processing..." but hangs (403) when pre-formatted content pasted from an external source, i.e. Google Docs, Gmail, Microsoft Word (less often), etc. In addition, if using Mahara's editor only, this will occur if you do things such as change the font size. Observations: - Noticed that this will happen when span tags and li (with style attributes) are involved. Workarounds: - Paste as unformatted text, and make formatting changes from within Mahara. - Or avoid (strip out) span or li (with style attributes) tags. Other comments: Previously, users have been able to do this without issues. If they are to make simple edits to content that originated from an external source like Google, they risk not being able to save their changes. The quick workaround is to copy and paste into a new content area (like mentioned in the workaround). The existing content, while can be displayed, may not be edited successfully unless the offending tags are stripped. To manage notifications about this bug go to: https://bugs.launchpad.net/mahara/+bug/1819508/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~mahara-contributors Post to : mahara-contributors@lists.launchpad.net Unsubscribe : https://launchpad.net/~mahara-contributors More help : https://help.launchpad.net/ListHelp
