Since 2000 there are demands from BSNL employees to empower BSNL itself with free software platforms and enter software based services.
The stand taken by BSNL was that it is unable to meet the demand for telephones and hence unable to go for other services. It is true that the situation has changed now. But BSNL opting for Microsoft instead of socially owned platforms is against the long term interest of the people, the nation and BSNL itself. Microsoft systems are inefficient to the core, though Microsoft is pro-active to the market. What actually needed was a dynamic and pro-active business management of BSNL using the socially owned free software platforms for such value added services. Instead, what exactly now happens is, Microsoft coming forth with such services proposals and BSNL blindly taking their service and sharing its market and revenue with Microsoft. - Anil
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