On Fri, Jan 04, 2002 at 05:57:39PM -0800, Dan Wilder wrote:
> For example, apparently there's a California Linux user group,
> one of whose subscribers (I've no way of telling who) has SpamCop
> installed. When a post goes out to that user group mentioning one
> of our websites, our upstream providers get anonymous complaints about
> "spamvertised website". They then waste their time relaying these
> to me, and I waste my time explaining, for the nth time.
I receive [EMAIL PROTECTED], so I'm very familiar with those too :-(
Basically, the person at fault is the user who is reporting the spams and
who includes the URL of your list archive in the spam as a spamvertised
website.
What I do is reply back to the user telling them to learn how to use the
damn tool and stop wasting postmasters' time, and Cc [EMAIL PROTECTED] so
that they can take action against the user.
In your case, I'm pretty sure they'd ban the user from spamcop, I've found
the spamcop folks very nice and helpful.
If you use mailman or some MLM that always includes your URL at the bottom,
and you get many bogus reports, you can also ask the spamcop guys to add a
regex to exclude your URL so that users don't get the option of reporting
this as a spam website.
Marc
PS: Spamcop was always nice and helpful, even before they were hosted on
sourceforge.net.
--
Microsoft is to operating systems & security ....
.... what McDonalds is to gourmet cooking
Home page: http://marc.merlins.org/ | Finger [EMAIL PROTECTED] for PGP key
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