On 10/3/19 1:21 PM, Tom Corcoran wrote:
Thanks Brian!
That's great to have that confirmed :-)
*But*, the mystery for me is if archives are turned off how are the
attachments saved. Is there another setting? If not, surely one should be
added so this unnecessary support request is not needed?
I may have done my isp a disservice. I had a separate request (no resolved)
re mailman auto discarding and I think that was the one the were pointing
me elsewhere for.
On Thu, 3 Oct 2019 at 18:09, Brian Carpenter <br...@emwd.com> wrote:
Hi Tom,
I have provided Mailman hosting via cPanel for many years now. I
apologize for not responding earlier to your request. I know exactly
what is taking up that space: attachments. Mailman takes message
attachments and stores them in an attachment directory that is part of
the Mailman file structure. This directory cannot be access via a normal
cPanel user. It requires root access. We have clients who from time to
time ask us to reduce their disk usage by clearing out their attachment
directory which we are happy to do.
Personally I would like invite you to check us out at https://emwd.com
as I think your host did you wrong when they said they would not support
a 3rd party. If they are a cPanel host then Mailman is part of cPanel
and therefore should be supported.
Attachments still accumulate even with archiving turned off. I believe
you have to enable content filtering to filter them out.
Your host still should have purged those attachments for you.
--
Please let me know if you need further assistance.
Thank you for your business. We appreciate our clients.
Brian Carpenter
EMWD.com
--
EMWD's Knowledgebase:
https://clientarea.emwd.com/index.php/knowledgebase
EMWD's Community Forums
http://discourse.emwd.com/
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