Liam Reilly writes:

 > It looks like we're going to take the simple route of the helpdesk
 > using existing screen sharing tools to assist list owners, rather
 > than providing elevated access in Postorius. Many of our list
 > owners are not technical and so the transition from Mailman 2 to 3
 > has been challenging for some.

Understood.  Some of the design of Mailman 2 had become unsupportable
over the years, and there were some features we needed to add.  But
accomodating those also causes discontinuities for many users.

I may have a customer for a change related to your request for
"view-only" superusers .  If it's possible to implement in such a way
as to support your requirement as well, I'll let you know.  Even if
you find that the screen-sharing approach makes it unnecessary for
you, having multiple possible use cases makes integrating the feature
much more attractive for us.

Steve

-- 
GNU Mailman consultant (installation, migration, customization)
Sirius Open Source    https://www.siriusopensource.com/
Software systems consulting in Europe, North America, and Japan
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