On 14 Feb 2004, at 21:58, Hunter Hillegas wrote:


Hello. We are running 2.1.1 on RH7.2.

We have a list with 27,000 members. It is an announce type list, only the
moderator posts to it.


Yesterday he posted his first message to the list.

The message was delivered to some list members but not all (for instance he
didn't get it but I did).


I am trying to troubleshoot this but I'm not sure where to start.

1. How can I tell who didn't get the message? It might help point out a
pattern.


Try checking the Mailman (typically $prefix/logs/) and MTA (typically /var/log/mail) logs. Using message-ids to correlate log entries you should be able to track an incoming message from the MTA's mail log to the Mailman post log, then via the Mailman smtp log for the outgoing distribution back to the MTA mail log. You may find evidence of problems in any of those logs and also in Mailman's smtp-failure, error and bounce logs. If you have a copy of a message that made it through the system and back out again then the Received: headers will give you some idea of what happened for that instance of the message at least and might offer hints as to your problem.


You can also take a look at the contents of the subdirectories of $prefix/qfiles/ This may give you some idea of Mailman's "work-in-progress".

2. Any ideas what happened?

Any help is appreciated.

Hunter


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