But the same error message over multiple mailings for *all* AOL list members over a week or more would indicate that it is correct.
Maybe. Remember that I used to work there.
Brad's right here. I've dealt with this stuff and AOL enough to be able to confirm they don't always have their act together. it's gotten better over the last year or so, mostly, I think, because they're shedding subscribers at a huge pace and shrinking down to a size their infrastructure and staff can actually get a handle on.
But whenever AOL acts up for me and users complain, I always tell them the same thing -- to move to a competent ISP. AOL's got a tough job, given their size and the sheer volume of spam that they have to fight off. but they've done a lousy job of dealing with it, and it's a job that badly impacts their users (and they don't tell their users what they do or give users a chance to evaluate their actions, unlike places like Earthlink). And they've done a horrible job of teaching their users how to use the system. I finally got tired of constantly getting bogus spam reports and feeling like AOL was making me responsible for teaching their users how to use the system -- instead, I tell them to move to a competent ISP instead....
I've given up trying to fix AOL's problems for them. They're just not worth the hassle to me any more.
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