Cogley, Rick wrote: > >Here is a specific scenario along with the mail headers of the "rejected" >mail sent by the tracking system: > >* John Doe <[EMAIL PROTECTED]> sends an email address to >[EMAIL PROTECTED] which is the address my group has provided >Acme to use for sending support requests to. > >* [EMAIL PROTECTED] is the alias in my Mailman system which maps >to the [acme-support] Mailman list. > >* The tracking system's address [EMAIL PROTECTED] is a member of the >[acme-support] list. > >* Mails come in from [EMAIL PROTECTED], via [acme-support], >which distributes to [EMAIL PROTECTED] The tracking system tries to >process the mail, finds no user matching "[EMAIL PROTECTED]" >and so sends it to the email address I set as the "reject" email address - >[EMAIL PROTECTED] > >* Currently, acct-not-found@ is a normal email box, and here is a test mail >message from the unknown user, and its headers: > >=============================8<============================== >X-Original-To: [EMAIL PROTECTED] >Delivered-To: [EMAIL PROTECTED] >Date: Mon, 25 Jul 2005 05:37:18 +0900 (JST) >From: John Doe <[EMAIL PROTECTED]> >To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> >Subject: Forwarded from [EMAIL PROTECTED]: [acme-support] Test >from > account unregistered in Tracking System >X-Priority: 1 >precedence: bulk >X-TrackStudio: forwarded mail > >[-- Attachment #1 --] >[-- Type: message/rfc822, Encoding: 7bit, Size: 2.2K --] > >X-Original-To: [EMAIL PROTECTED] >Delivered-To: [EMAIL PROTECTED] >X-Original-To: [EMAIL PROTECTED] >Delivered-To: [EMAIL PROTECTED] >DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; d=acme.com; ... etc >Date: Mon, 25 Jul 2005 05:36:17 +0900 >From: John Doe <[EMAIL PROTECTED]> >To: [EMAIL PROTECTED] >Subject: [acme-support] Test from account unregistered in Tracking System >X-BeenThere: [EMAIL PROTECTED] >X-Mailman-Version: 2.1.5 >Precedence: list >Reply-To: John Doe <[EMAIL PROTECTED]> >List-Id: acme-support <acme-support.domainofmine.net> >List-Unsubscribe: ><http://www.domainofmine.net/mailman/listinfo/acme-support>, > <mailto:[EMAIL PROTECTED]> >List-Post: <mailto:[EMAIL PROTECTED]> >List-Help: <mailto:[EMAIL PROTECTED]> >List-Subscribe: <http://www.domainofmine.net/mailman/listinfo/acme-support>, > <mailto:[EMAIL PROTECTED]> >Errors-To: [EMAIL PROTECTED] > >Test from account unregistered in Tracking System > >===========================8<============================ > >My questions are, is this even the right approach, and, will it work given >the header above which is what comes out of the tracking system? Can I go: > >unknownuser -> support Mailman list -> tracking system email -> >rejected-as-unknown -> tracking system email >Or, for instance: >unknownuser -> support Mailman list -> tracking system email -> >rejected-as-unknown -> another-list ->tracking system email > >... and rewrite the headers somehow after the "rejected as unknown" step? If >so, could someone please direct me as to what I should be doing?
Make the "another-list" list anonymous. Then the From: address in the message it sends back to the tracking system will be the address of the list which can be a registered user in the tracking system. The original submitter is still available in the From: header of the attached message. Alternatively, if you can make the tracking system validate on envelope sender, you only need to register [EMAIL PROTECTED] as a user in the tracking system. Note that if you can do this, you might also be able to have the rejected-as-unknown mail go directly back to the tracking system depending on what the envelope sender of the rejected-as-unknown mail is. -- Mark Sapiro <[EMAIL PROTECTED]> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list [email protected] http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.027.htp
