G. Armour Van Horn wrote: > >I'm having problem with administratively changing addresses. When I get >a request to change addresses on this list I normally just go ahead and >change it figuring that it's easier than explaining the process to those >who didn't just go and change it themselves to start with. Several times >this year I've had Mailman report success but continue to show the >original address. Unfortunately I haven't kept a log of this to come up >with any patterns.
How are you changing the address? I'm assuming that as admin, you go to the user's options page and change it there. This results in a change request that requires user confirmation. A confirmation email is sent to the new address (the web response says this), and the user must receive this mail and reply or follow a link within PENDING_REQUEST_LIFE (default 3 days) for the change to actually take effect. Mailman will continue to show the old address until the user confirms the change, and if it isn't confirmed before it expires, the address isn't changed at all. >In the most recent case, the username did not change while the domain >did. This one I don't understand, since if the new address was invalid, the user wouldn't receive the confirmation and the address wouldn't change at all. >I opened a ticket on the problem and the system admin suggested it >was a Mailman bug when only the domain changed. (I am moderator on this >list, I haven't had the same problem on my own server but also haven't >had a need to make many changes on the small lists there.) The list in >question is on Mailman 2.1.9, and I've been very impressed with the >skill of the administrator so I don't think they've messed anything up - >they run quite a few large high-volume lists. > >Is this a known bug? Is there anything we should be looking at? As of >now I am logging changes and may see a pattern over time, but it could >be a long time depending on activity. The only thing that seems to be a possible bug is the address change of domain only. Unfortunately, Mailman 2.1.9 doesn't log address changes, so there's not much that can be done to trace this. Note that the only way to change a user's address without user confirmation and without removing the old address and adding the new, which is not satisfactory because it loses all the user's non-default options, is the command line bin/clone_member tool. -- Mark Sapiro <[EMAIL PROTECTED]> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.027.htp
