On Sep 17, 2008, at 11:01 AM, Tecru Info wrote:
We are having a problem where half the email list is getting
unsubscribed. Has this happened to anyone? The people did not
unsubscribe themselves.
Yes, this has happened to me.
I run several lists with Mailman at the same ISP. One of the lists
is not very active. It will get bursts of activity then be dormant
for weeks or a couple of months. Every so often, I'll get massive
unsubscribe notices. Like 20 or 50 of them on a list with 300-400
people.
I've spoken to my ISP about this and they say it's not people
unsubbing themselves (well, of course they do that occasionally, but
it doesn't account for the large numbers) and it's not an error.
I've double checked records and it turns out that for every single
person who was unsubscribed there was a notice to me that their email
was bouncing (normal sorts of bouncing, nothing indicating spam).
It can take months for the bounce to translate to an unsubscribe. My
ISP thinks it's just that they're being processed all at a time,
which makes sense. That they're marked for unsubscribe and sit
around for ages but then it all happens at once. This may be
triggered by a new post coming out and the subscribers bouncing one
more time, but I'm not sure of that.
My other large list has daily traffic, so unsubscribes are spread out
normally.
I don't know if this is what's going on with your list.
Cyndi
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