Okay, today was quite the rollercoaster. I finally got an email from my ISP's Operations group stating that the foo-list-mod email was working, but when I tried, it didn't work. Bounced just like before. I called them up, and when I told them it was still bouncing, they insisted that it was working, and said there was nothing further they could do for me. At that point, I lost it, and despite a great track record they had for customer support, I laid into them. It was like Jekyll turning into Hyde. After stating that the mailing list was down for 4 days, and that it was still not working, along with a few other "choice" things I said about their level of support on this occasion, he said he would find a supervisor and find a resolution to the problem.

An hour later, I got an email indicating that they had fixed the problem. Apparently, they created the foo-list-mod under an old listman sub-domain, rather than the "lists" sub-domain that everyone is using. Once they fixed that, and foo-list-mod started working.

Given that they were ready to shut the door on this before even getting the alias fixed (not to mention that he added a blurb about how they probably should not have supported the request in the first place), I'm not hopeful that they are going to do anything with the customization request.

What I think I'll do is just remove the MOD flags on everyone (since no one knows about the special mod email)(yet). I might start looking at installing Mailman on my OS X server (which is already running EIMS 3.3).

In any case, I did have one follow-up question (suggestion, actually, from a member of my list). In the digests, is there any setting that is available to *me* that will let me put the digest prolog text (e.g., "To subscribe..., When replying..., etc., etc.) at the bottom of the digest instead of the top? As the member stated, they see this info constantly, but doesn't need to be read often, and it gets in the way with the front of the digest that they are interested in.

Thanks,
Bill
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