On Mon, 02 May 2011 22:30:55 +0100, C Nulk <cn...@scu.edu> wrote:
Don't know if this small addition would be useful to anyone else but I
will pass it along.
A little explanation first. It seems our users have some difficulty in
unsubscribing from the lists they are on. I know it is simple, yet I
get a lot of email complaining the process is to difficult. The biggest
issue I see is when the user puts in their email address then clicks the
"unsubscribe or edit options" button and the user lands on the Options
page. Apparently, the users see the password field and try a password
and then find out it is not the correct one. The users just don't seem
to read the page first which even tells the users to click the
unsubscribe button if they are trying to unsubscribe. Well, they don't
read, have problems, then email me that they have tried "everything" and
it doesn't work.
My solution was to modify the Mailman/Cgi/options.py file ...
I started from a slightly different problem, of people who would, say,
type in a new password, then scroll down admoring all the other options
and click the save button at the bottom, the one for their 'subscription
options'. I don't have access to the server so tackled this (to a degree,
you may debate how effective it is) by edits to the list info and personal
options HTML. In case it matters, this host is still running MailMan 2.1.9
:-(
<URL:http://www.weald.org.uk/mm-info.txt>
gives this appearance to the list info page
<URL:http://www.weald.org.uk/mm-info.png>
The main benefit is to be able to point people to the numbered sections!
<URL:http://www.weald.org.uk/mm-options.txt>
give this appearance to the list options page
<URL:http://www.weald.org.uk/mm-options-top.png>
<URL:http://www.weald.org.uk/mm-options-bottom.png>
I think(hope) the table frames prompt people to use the various <form>s on
the page separately and avoid the perception of a single set of choices
with multiple save buttons.
regards, Malcolm.
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