At Tue, 22 Nov 2016 16:00:45 -0800 Mark Sapiro <m...@msapiro.net> wrote:
> > On 11/22/2016 03:31 PM, Robert Heller wrote: > > I have a subscriber of a Mailman email list that is NOT getting mail sent > > to > > the list. My MTA (Postfix under CentOS 6) is logging that the mail is > > being > > sent to Google's inbound MTA: > > ... > > but the mail is not getting to the subscriber -- it is not showing up in her > > inbox. What should this user do? Is there some sort of setting or something > > that this subscriber needs to do with her gmail account? The subscriber is > > not > > a techie and probably needs help dealing with Google's weirdnesses. > > > Is it all list posts she doesn't receive or only her own. If it's only > her own, see <https://wiki.list.org/x/4030680>. She hasn't posted anything. She also did not receive the E-Mail confirmation message -- I ended up adding her manually ("Bulk Subscribtions"). > > If she doesn't receive other list posts, has she looked in her spam > folder? Do other gmail users receive the posts? It is not in her spam folder. I believe other gmail users are receiving posts (I have not received any complaints). > > If she finds posts in spam, she should go to her gmail settings (in the > gmail web UI, click the 'gear' icon and then 'settings') > > Then on the 'inbox' tab select 'Filtered mail: -> Override filters' and > on the 'Filters and Blocked Addresses' tab make sure there are no list > related addresses in 'blocked addresses'. > > The old standby of adding 'wendell-townsfolk-boun...@deepsoft.com' to > her gmail address book may help. > > Bottom line is this is a Google issue. We can guess and suggest, but > only Google actually knows. I know, but Google generally is not really telling and does not really have much in the way of customer support. *I* don't use Google, but I figured someone here might have had this problem and might know how to troubleshoot it. > > Also, if no gmail users get list mail, see > <https://wiki.list.org/x/4030690>. > -- Robert Heller -- 978-544-6933 Deepwoods Software -- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/archive%40jab.org
