On 08/04/2017 07:46 AM, Andrew Hodgson wrote:
I am recently getting a lot of complaints from Thunderbird users on several lists running on our Mailman 2.1.24 system that when they press ctrl+r for reply, the reply goes to the individual sender and not the list. Mailman is set to strip the Reply-To header and set replies to go to the list. I believe that something in newer Thunderbirds are detecting the list headers and giving the user the option of replying to the author (ctrl+r) and the list (ctrl+l). The only issue is sometimes this doesn't seem to be obvious to our blind subscribers which option to use in Thunderbird.

I can reproduce the behavior in Thunderbird 52.2.1 with this message.

I get the same behavior via pressing <Ctrl>-<r> and clicking the reply button, both of which reply to the OP, /not/ to the list.

I do have a button "Reply List" which seems to use the List-Post header.

It's been a while since I set up a Mailman mailing list, but I seem to remember having Mailman add a Reply-To and direct the replies to the mailing list / List-Post address.

Does anyone know the precise mechanisms that Thunderbird is using, and whether there is any way to overrite it so we can get the old behaviour back by using the reply function to reply to the list?

I don't think this is a Thunderbird problem per say. Reply "to sender" and reply "to list" are two distinct things.

To me, this is a user education issue -or- a mailing list configuration issue. (Sorry, I can't point to how to reconfigure things.)



--
Grant. . . .
unix || die

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