On 6/11/20 8:31 AM, florian.roe...@gmx.de wrote:
I am really new to mailman so maybe I am just missing something obvious. However, as far as I understood, when a message sent from a list triggers a bounce at some user, mailman will try to automatically parse the bounce, assign appropriate bounce scores and then discard the message. However, I would like to see the bounce message. The reason is that one of my subscribers complains that she does not get the messages from the list and I see her bounce score increasing, but she has no idea why the messages are bouncing. As she is not that tech savvy, I would really like to help her but for this I would need to see the bounce message to extract the reason why it is bouncing.
The reason for the bounce will be contained in the outgoing SMTP logs. If you don't have root access then you may need to ask your hosting provider to look into it. If you are on a cPanel tool then you can use the track delivery tool within cPanel to find the reason for bounce. I don't think the reason will be in the bounce message itself.
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