BLUF: I think this is just normal Google stealth "from alignment"
lossage, which Mailman 2 and 3 both handle as a special case, but here
Google's ****age is masked by forwarding through f...@bar.com.
Probably a one-off, and not something you can do much about except
advise this user to post from f...@bar.com, not xx...@gmail.com.

If you're into long Uncle Ranty answers, read on, MacDuff.

Oh, hot damn, are you at *that* ARIN?  Hat's off, if so.  (Excuse me
for all the scattered thoughts, it's 4 am and I shoulda slept hours
ago. :-)

Pete Toscano writes:

 > I manage a few public Mailman 2 mailing lists. A contributor to one
 > of the lists was recently removed because of bounces, and they
 > reached out to us to understand why.
 > 
 >   *   This poster’s email domain is gmail.com. For this thread,
 >       we’ll say it’s xx...@gmail.com.

Friends don't let anybody post from Google.  Or Yahoo!  Unfortunately,
being a friend costs you all your friends....

 > Delivery to the following recipient failed permanently:
 > 
 >      xx...@gmail.com
 > 
 > Technical details of permanent failure:
 > 554.5.7.1 The user or domain that you are sending to (or from) has a policy 
 > that
 > 554.5.7.1 prohibited the mail that you sent.

 > Would this mean that there’s some policy set by the bar.com admins
 > in Google Apps rejecting xx...@gmail.com’s email?

More likely this is the traditional (since 2014) DMARC abuse, with a
PARTICULARY EVIL Google mail twist.  DMARC is a (by design)
anti-phishing protocol that allows "transactional sources" like
your-bank.com that mail *directly* to you to tell your email provider
"never under any circumstances accept mail from someb...@your-bank.com
that doesn't bear a valid your-bank.com digital signature (aka "DMARC
p=reject").

Providers like AOL and Yahoo! that leaked billions of their users'
address books to spammers have abused it as an anti-spam policy.  The
problem with freemail providers doing this is that unlike a bank, they
can't have a policy of not using their address to post to mailing
lists -- which frequently do things that invalidate digital
signatures.  So they bounce, and when bounces accumulate, the
*intended recipients* get disabled and eventually unsubscribed.

The particularly evil behavior of Google is that they do NOT publish a
p=reject policy, BUT ENFORCE IT ANYWAY on many Google-managed mail
domains (not limited to Gmail).  Sufficiently recent Mailman knows
about this for Gmail, but cannot know for random bar.com because
forwarding through bar.com to Gmail is not public.

It's unusual that a poster gets unsubscribed for this.  If I
understand you correctly, the same user is xx...@gmail.com and
f...@bar.com.  If that is not true, then Google is just outright lying
here, and because sometimes it will be the truth, I don't know what we
can do about it, except advise list owners to ban @gmail.com addresses
from posting, which ain't gonna happen.

If it is correct, then it's because *Gmail* has an arbitrary policy of
rejecting *its own* email when sent through a mailing list that
invalidates digital signatures (as almost all mailing lists do).
Worse, its DNS publicly pretends it does not have that policy.

 > If that’s the case, shouldn’t the DSN say delivery to f...@bar.com
 > failed permanently instead, since that’s the recipient?

Who knows?  As Ernestine the BOFH didn't quite say, "Oh, Mr. Veedle,
WE are Google. WE don't have to care."

Ironically enough, Now Playing is The Chicks' "I'm Not Ready To Make
Nice".

 > As a list admin, it feels wrong to ding (and eventually auto-unsub)
 > xx...@gmail.com because f...@bar.com sets some arbitrary policy.

That is very likely NOT what happened, as explained above.

Aside: I guess you weren't here for the AOL/Yahoo! debacle in April
2014?  Far worse things than ding/unsub happened then.  Imagine what
happens if you're a business and your accountant is sending a few
$100K of invoices with "From: stu...@yahoo.com" through a non-Yahoo MX
and they all bounce and you don't know why or what to do about it ....

 > Is there anything that can be done in Mailman 2 to detect and
 > ignore these cases or have the bounce count against f...@bar.com?

Not without (very risky) code changes.  All you can do is set one of
the DMARC policies to "munge from" and hope.  We do the best we can,
but we have no insight into internal Google operations.  This has the
distinct stench of some probie dev moving too fast and breaking
things, but is could also be Google policy, or a GoogleGroups DOS
attack on Mailman (I hear that a lot of people are sick of
GoogleGroups and are moving to other platforms, mostly not Mailman
sadly).  Or it could just be f...@bar.com setting xx...@gmail.com in
.forward.

Your guess is as good as mine, but WE don't really dare guess, if you
see what I mean.

 > Does Mailman 3 handle these cases any differently?

AFAIK currently Mailman 3 doesn't handle them differently from Mailman
2 -- All Mailman 2 Users Hail Mark Sapiro!  Unfortunately Mark is on
vacation for a couple of weeks so authoritative answers on that will
likely have to wait for his return.

I can say that as time goes on, the patches needed become more
complex and eventually even Mark will give up on syncing, and
concentrate on Mailman 3.

You seem rather well-clued.  Independently of whether it will help you
handle this problem, I recommend biting the bullet and migrating to
Mailman 3 sooner rather than later.  Or if you have more money than
time, there's a consultant page on wiki.list.org.  If you have even
more money than that, you can talk to my employer,
m...@siriusopensource.com. :-)  But really, it's not (usually)
difficult, and you can get our advice (priceless ;-) for the usual
price (also priceless), as long as you're OK with mailing list lags.
With a little planning, you can almost surely do the migration
incrementally and reversibly -- mailing list lags rarely need impact
your subscribers.

Steve
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