Here is some additional feedback on this Problem! I started increasing the time between calls to the "/mailmanager/process_task" out of Clock Server in the Zope.conf file and restarted Zope each time. The failures occurred much less often each increase. I have it set to 420 seconds (7 minutes) currently and the failures occur rarely and get_mail runs OK. When the failures start occuring they recover much quicker. We may take this time up to 10 minutes (I.E. MM 2.0 times).
Dick Calhoun InterMedi@ Marketing Solutions Ofc. Ph: 610-701-9654 ----- Original Message ----- From: [EMAIL PROTECTED] To: [email protected] Sent: Friday, September 22, 2006 6:12:17 PM GMT-0500 Subject: Mailmanager-users Digest, Vol 4, Issue 6 Send Mailmanager-users mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit https://lists.sourceforge.net/lists/listinfo/mailmanager-users or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of Mailmanager-users digest..." Today's Topics: 1. Re: 2.1 - MailManager: Failure to get lock for get_mail (Kevin Campbell) 2. Re: 2.1 - MailManager: Failure to get lock for get_mail (Matthew Caron) 3. Re: Mailmanager-users Digest, Vol 4, Issue 5 (Dick Calhoun) 4. SMTP service - Sending Replies Exception (Dick Calhoun) ---------------------------------------------------------------------- Message: 1 Date: Fri, 22 Sep 2006 14:34:40 +0100 From: Kevin Campbell <[EMAIL PROTECTED]> Subject: Re: [Mailmanager-users] 2.1 - MailManager: Failure to get lock for get_mail To: Matthew Caron <[EMAIL PROTECTED]> Cc: [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=us-ascii On Fri, Sep 15, 2006 at 04:20:58PM -0400, Matthew Caron wrote: > Hey folks, > > I'm testing 2.1 for deployment and it seems to not be able to get email > every time MMCron.py runs (once per minute). The only clue in the log > file is: > > 2006-09-15T20:19:06 INFO event.mailmanager.cron INFO(20) MailManager: > Failure to get lock for get_mail > > Any ideas? > > I'm using MM 2.1, connecting via POP3 SSL, and no one else uses these > accounts, so the MMCron should be the only thing accessing it. Matthew, A note of your database backend would be helpful. You may try calling http//.../mailmanager/getMail directly, in order to force mail retrieval and check if that is having any problems. Regards, Kevin -- Kevin Campbell Logicalware Ltd GPG Key: F480EC23 ------------------------------ Message: 2 Date: Fri, 22 Sep 2006 09:40:08 -0400 From: Matthew Caron <[EMAIL PROTECTED]> Subject: Re: [Mailmanager-users] 2.1 - MailManager: Failure to get lock for get_mail To: Matthew Caron <[EMAIL PROTECTED]>, [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed MySQL 5.0.22. -- Matthew Caron Software Developer InsureMyTrip.com [EMAIL PROTECTED] (401) 773-9223 (401) 921-4530 fax Kevin Campbell wrote: > On Fri, Sep 15, 2006 at 04:20:58PM -0400, Matthew Caron wrote: >> Hey folks, >> >> I'm testing 2.1 for deployment and it seems to not be able to get email >> every time MMCron.py runs (once per minute). The only clue in the log >> file is: >> >> 2006-09-15T20:19:06 INFO event.mailmanager.cron INFO(20) MailManager: >> Failure to get lock for get_mail >> >> Any ideas? >> >> I'm using MM 2.1, connecting via POP3 SSL, and no one else uses these >> accounts, so the MMCron should be the only thing accessing it. > > Matthew, > > A note of your database backend would be helpful. You may try calling > http//.../mailmanager/getMail directly, in order to force mail retrieval > and check if that is having any problems. > > Regards, > Kevin > > -- > Kevin Campbell > Logicalware Ltd > GPG Key: F480EC23 ------------------------------ Message: 3 Date: Fri, 22 Sep 2006 10:51:12 -0400 (EDT) From: Dick Calhoun <[EMAIL PROTECTED]> Subject: Re: [Mailmanager-users] Mailmanager-users Digest, Vol 4, Issue 5 To: [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=utf-8 Hi Folks, We are experiencing similar problem to Matthew's! We just installed MailManager 2.1 on Linux-SUSE 9.1 w/Zope-2.8.8 and MySQL-5. The problem records in the Event.log as: 2006-09-15T20:19:06 INFO event.mailmanager.cron INFO(20) MailManager: Failure to get lock for get_mail This runs this way for quite some time (Hours) and then all of a sudden it will run OK?? 2006-09-22T04:06:17 INFO event.mailmanager.getmail INFO(20) MailManager: getIMAP: Fetching 0 message(s) from /mailmanager IMAP server, account [EMAIL PROTECTED] Running the URL /<myhost>:8080/mailmanager/GetMail manually from the browser works just fine. Dick Calhoun InterMedi@ Marketing Solutions Ofc. Ph: 610-701-9654 ----- Original Message ----- From: [EMAIL PROTECTED] To: [email protected] Sent: Saturday, September 16, 2006 3:13:53 PM GMT-0500 Subject: Mailmanager-users Digest, Vol 4, Issue 5 Send Mailmanager-users mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit https://lists.sourceforge.net/lists/listinfo/mailmanager-users or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of Mailmanager-users digest..." Today's Topics: 1. 2.1 - MailManager: Failure to get lock for get_mail (Matthew Caron) ---------------------------------------------------------------------- Message: 1 Date: Fri, 15 Sep 2006 16:20:58 -0400 From: Matthew Caron <[EMAIL PROTECTED]> Subject: [Mailmanager-users] 2.1 - MailManager: Failure to get lock for get_mail To: [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Hey folks, I'm testing 2.1 for deployment and it seems to not be able to get email every time MMCron.py runs (once per minute). The only clue in the log file is: 2006-09-15T20:19:06 INFO event.mailmanager.cron INFO(20) MailManager: Failure to get lock for get_mail Any ideas? I'm using MM 2.1, connecting via POP3 SSL, and no one else uses these accounts, so the MMCron should be the only thing accessing it. Thanks in advance. -- Matthew Caron Software Developer InsureMyTrip.com [EMAIL PROTECTED] (401) 773-9223 (401) 921-4530 fax ------------------------------ ------------------------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 ------------------------------ _______________________________________________ Mailmanager-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mailmanager-users End of Mailmanager-users Digest, Vol 4, Issue 5 *********************************************** ------------------------------ Message: 4 Date: Fri, 22 Sep 2006 14:23:20 -0400 (EDT) From: Dick Calhoun <[EMAIL PROTECTED]> Subject: [Mailmanager-users] SMTP service - Sending Replies Exception To: Logicalware Mailmanager-users <[email protected]> Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=utf-8 Hi Folks, We are running on MailManager-2.1 & Zope-2.8.8 on SUSE Linux-9.1 & MySQL-5 When attempting to send replies thru certain smtp servers (Some work OK), we get the following Error (Exception) in the Zope ERROR_LOG: 17:34:39 manager (manager) SMTPException: SMTP AUTH extension not supported by server. How can we tinker with the Mail Host instance configuration to allow smtp service thru the server of choice?? All of the SMTP servers we go to (depends on the client) has smtp service enabled. Some with and some without authentication requirements. I believe the ones we are having problems with require TLS encoding vs no encoding?? Dick Calhoun InterMedi@ Marketing Solutions Ofc. Ph: 610-701-9654 ------------------------------ ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys -- and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV ------------------------------ _______________________________________________ Mailmanager-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mailmanager-users End of Mailmanager-users Digest, Vol 4, Issue 6 *********************************************** ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys -- and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Mailmanager-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mailmanager-users
