On Sat, Nov 04, 2006 at 12:04:39AM -0600, John David wrote:
> Now matter what time period is selected ("Tickets older than..."),
> MailManager will delete ALL tickets. We lost ALL emails today, so look
> out! This is a scary one.
>
> It may be the result of migrations, rather than a fresh install, but it
> behaves the same in MM2.1. Great program though!! It's fantastic.
John,
Can you raise a bug on this on sourceforge so we can look into it? We've not
seen this problem on any of our installations. Some details of what versions
you have been using would be helpful in case it is a migration issue. As
always, I'd recommend that you run automated daily backups of your database.
There's a quick overview of what's necessary at
http://www.logicalware.org/documentation/backuprestore.shtml
Regards,
Kevin
--
Kevin Campbell
Chief Technical Officer - Logicalware Ltd
Office: +44 (0)131 225 5422
US & Canada: (347) 293 0699
[EMAIL PROTECTED]
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