We just rolled out MailManager to our customer service folks and have run into a problem. When clicking to download an attachment from a ticket, all they get is a 0 byte file. I've tried to troubleshoot this one but I'm stumped. Any help would be appreciated.
We're running: MailManager 2.1 Postgres 8.2.3 Zope 2.7.9-final Python 2.3.5 Apache 2.2.4 w/FCGI Debian Linux I've looked at the mm_attachment table and the attachments seem to be making it into the body field. I don't know of a quick way to extract them from the database so I can't say if they're intact (but I assume they are). I looked at AttachPluggableBrain.py and nothing jumps out at me. Nothing appears in the zope or apache error logs. Does anybody have any ideas where I might look next? ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Mailmanager-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mailmanager-users
