Either you have a great mail client which shows you, what is already
answered (Mailmate does this job), but I prefer to habe a issue tracker,
like RT, OTRS, jira or something like this.
On 28 Feb 2014, at 11:31, Nitin wrote:
Hello Everybody,
I am curious to know, if anyone of you have been doing customer
support via email, especially if more than one person is involved?
What is your workflow?
--
Nitin
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