On 23 Dec 2017, at 5:09, Benny Kjær Nielsen wrote:
On 21 Dec 2017, at 23:48, Steven M. Bellovin wrote:
One of my accounts was being moved to a new server in a way that
would not preserve the IMAP UIDs. Accordingly, I deleted the "mail
source" entirely.
Good!
(Customer support had never heard this question before, so they had to
kick it over to the techies... I suggested that they add it to their
standard instruction sheet.)
The hostname also changed I assume?
Yes.
I then added the account anew, but of course with the same email
address. That worked, but...
Under "Sources", the recreated account shows four unread messages in
Inbox. That's correct, and corresponds to what I had before the
shuffling. However, in the unified Inbox, the sub-folder for that
account shows no counter, i.e., no unread messages. I have a smart
folder under "Inbox" for unseen messages; its subfolder for that
account also shows zero--but when I open that folder, I do see those
four messages. In other words, the smart folder knows which the four
unread messages are but doesn't know how to count them. Huh? The
"Displayed Count" setting for it, the parent "Unseen" folder, and the
unified inbox itself all say "Inherit"; the other folders under
"Unseen" all display the correct count of unread messages.
I've seen this on two different computers. On one of those two but
not the other, deleting the source deleting the corresponding folder
under Messages/IMAP; on the other, it did not. (I renamed it to get
it out of the way.)
Does this issue persist if you relaunch MailMate? If it does then we
can try debugging (off list). If it doesn't then it's likely related
to removing/adding the account and maybe I can try to reproduce it
given the above.
Yes, completely consistent.
--Steve Bellovin, https://www.cs.columbia.edu/~smb
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