On 4 Jul 2018, at 11:27 (-0400), Compass Luca Cignacco wrote:

Today I’m having strange a behaviour of MailMate. When sending emails to a supplier I get this error:

    Action: failed
    Status: 5.6.1
Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

I don't know whose fault that was, me or their servers?

Both.

I assume that text is coming in an email "bounce" notification. Usually such messages include other useful details about which machine replied with that "Diagnostic-Code" message, which indicates that you probably need to send your mail in a more traditional form: try pure plain text.

Technically, this is probably because your outbound mail server provides support for one of the mechanisms that let senders skip Base64 or Quoted-Printable encoding of anything other than 7-bit ASCII characters (there are actually 3: SMTPUTF8, 8BITMIME, and BINARYMIME.) MailMate will send "raw" 8-bit message parts if possible, but since not all mail servers support one or more of those transport extensions, it may not be possible for your immediate outbound server to hand the message off to the next hop.


--
Bill Cole
[email protected] or [email protected]
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Currently Seeking Steadier Work: https://linkedin.com/in/billcole
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