Any mail server “on the way” to those recipients could have
classified your message as spam and dropped it in the bit bucket. From
what I’ve seen, mail servers have a couple of spam thresholds: a lower
confidence one where the message goes to the user’s Spam/Junk folder
and a higher confidence one where the message is rejected outright.
Depending on the server, it may or may not send a bounce back.
I’m curious if those two users are using different email providers
than the rest of the folks on your message. I sometimes have delivery
problems with @yahoo.com and @aol.com recipients.
I used the “Mail Tester” service to test how mail servers are likely
to see my outgoing emails. There were a few things I could fix and more
that my email host had to fix. Give it a try!
https://www.mail-tester.com/
Hope this helps!
-sam
On 25 Sep 2018, at 7:02, Annamarie wrote:
Hi
This isn't really a MM tech question but it's an email question and
maybe someone on this list has some insight...
To wit
I emailed 15 people and sent as a BCC so as not to share their emails
with each other. Discovered yesterday that two of them hadn't received
the mail. The addresses are correct (I've used them, copying and
pasting from the actual email I sent), they are in the middle of the
list. The mail didn't go into spam - it just didn't get there as far
as I can tell.
Why would that happen? Any ideas?
Thanks
Annamarie
Annamarie Pluhar
802-451-1941
802-579-5975 (iPhone - not good when I'm at my desk.)
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