On 5 Apr 2019, at 16:22, Benny Kjær Nielsen wrote:
On 3 Apr 2019, at 15:59, Michael Nietzold wrote:
in the last days (i don't know exactly when it starts) i have
sometimes a MM crashing with the "Beachball Of Death"(TM) and i have
to kill it.
There's a known (unresolved) issue where MailMate hangs after a period
of display sleep. In that case I'd like you to also try using the
latest test release: Hold down ⌥ when clicking “Check Now” in
the Software Update preferences pane.
ok updated
i don't see when it exactly crashed. most times i think after i
clicked a link and i come back from chrome to MM - then MM not
responds.
how can i help with logfiles? crashreports?
Make sure you have enabled sending crash reports with the setting in
the General preferences pane. Preferably with a contact email address.
yes - it is checked with email adress, but i never get the question to
send a crash report ...
With respect to hanging then additional details can be sent using
“Help ▸ Send Feedback”. In particular, Activity Monitor, or the
following Terminal command can be used to generate a sample file:
sample MailMate 10 | ~/Desktop/sample_mailmate.txt
when i should do this? after when it crashed and hang?
--
Benny
https://freron.com/become_a_mailmate_patron/
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