Try unsubscribing from the mailbox in Edit IMAP Account > Edit
Subscriptions maybe?
I’ve sometimes had luck getting mailboxes unstuck by unsubscribing,
taking MlMt offline, back online, refreshing the IMAP folder list, etc.
Not sure if it’ll work in your case but it’s another knob to fiddle
with.
On 21 Oct 2019, at 14:45, Shoshanna Green wrote:
I'm still hoping someone can offer some suggestions for how to clear
this error? I can send and receive mail through MailMate just fine,
but the error message still appears every now and then.
Thanks,
Shoshanna Green
On 14 Oct 2019, at 11:31, Shoshanna Green wrote:
I tried to clean up some of my Gmail labels in this account, and
obviously messed something up, because MailMate keeps popping up the
following message:
MailMate encountered the following error: “Mailbox unexpectedly
already exists. Command: 'I6 CREATE "[Gmail]/Sent Mail"'.”.
Mailbox: “[Gmail]/Sent Mail”.
with options of "retry", "take account offline," and "try again
later." I've been clicking the latter.
I tried going back to my Gmail "manage labels" page on the Web at
mail.google.com and deleting the "[Gmail]/Sent Mail" label (which
never has any messages in it anyway), but that doesn't stop the error
message from appearing, and when I check, the label has reappeared in
Gmail's Web access.
When I look at the [Gmail]/Sent Mail mailbox for this account in
MailMate, it's greyed out and marked "(failed)", and MailMate reports
about 600 messages in it, even though Gmail looked at through Web
access says the label has 0 messages.
My other Gmail account also has a "[Gmail]/Sent Mail" mailbox in
MailMate, but it's greyed out and marked "(offline)". I tried taking
the "[Gmail]/Sent Mail" mailbox that's throwing an error offline as
well, and the attempt failed with the same "mailbox unexpectedly
already exists" error.
The mailing list archive includes a message from Sherman Wilcox this
past March who had the same problem, and Benny said "this was solved
off list. It was related to the Archive mailbox somehow having become
unsubscribed (client side) and MailMate did not handle this well."
But MailMate's Archive mailbox for this account seems fine -- I don't
use it and there's nothing in it, but it's not greyed out or offline
or anything.
Can anyone advise? I promise I'll never try to tidy up Gmail again...
Shoshanna Green
shoshan...@gmail.com
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