I wonder if this has to do with App Translocation. To check, when the app is running, open Terminal.app and enter this:
pgrep -ifl mailmate
And see if you get something like this:
70086 /Applications/MailMate.app/Contents/MacOS/MailMate
Note that the 5 digits will be different, but I’m far more interested in
the path.
TjL
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