When your search found four messages with both flags set, did you only
delete them (which moves them to the Deleted folder) or did you also
reset one or both flags? The suggestion earlier was to search for
messages that have both flags, then reset one or both flags on those
messages, so that no messages have both flags.
--Randall
On 27 Jun 2020, at 20:26, Dave C wrote:
I took some time today to try to fix this.
I opened the log window and took the account online. I saw listed what
I think are message numbers. One number matched a message which I
deleted. The other one didn’t find a message.
I restarted MM and took that account online. Same results:
https://imgur.com/a/dmEFa5U
I did a “Mailbox Search” (Edit>Find) using criteria “Flag
Contains $Junk” and “Flag Contains $NotJunk”.
This search turned up 4 or 5 messages which I deleted.
I restarted MM and took that account online. Same results.
Took it offline again.
Again I did a search with those same criteria. Zero messages. I looked
for “$Junk” messages. Zero.
Not sure what to do next.
Thanks,
Dave
On 24 Jun 2020, at 14:51, Dave C wrote:
I get this error:
- - -
MailMate encountered the following error: “Server response: “I8
BAD [CLIENTBUG] APPEND Contains both $Junk and $NotJunk flags”.”.
Mailbox: “Inbox”.
- - -
First question: What exactly is causing this error and how to fix it?
“Try again” and “try later” simply result in repeated errors.
Second question: Why is this a fatal error? (I have to take the
account off-line to get MM to continue). Shouldn’t this be an
“informational” error and not cause the account to fail?
Thanks,
Dave
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